Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our Insurance! Gympie Home Handyman, Gardening & Maintenance Services are fully insured. We have liability insurance for our customers peace of mind and work cover insurance for our employees.  Our Guarantee! Our customers are our business, as such we take our work and our guarantee seriously. If you are not happy with any aspect of our work, we will come back and fix it for free, we call this our "Customer Satisfaction Promise"

Question 2

How did you decide to get into your line of work?

Accepted Answer

I guess I have always been in it, just been doing it for others or for myself on the various properties I have owned. Decided it was time for a career and life change and it is something I have always wanted to do.

Question 3

What do you like most about your job?

Accepted Answer

That would have to be the joy in my customers face when their project is completed on time, on budget, in tact and looks great. Nothing quite like a satisfied customer, oh and I also love what I do.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

1. Are they a registered business name and have an ABN 2. Do they have the appropriate insurances (liability and work cover) 3. Are they an hourly rate or a fixed quote (you don't want any hidden surprises or a long drawn out job) 4. Do you fully guarantee your work

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

1. When are you available? Let me look in my phone calendar 2. What is your hourly rate? We provide a fixed quote 3. What else do you? Too many things to list, please check out our website for full details

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Only our customers can testify to our reliability and trustworthiness, you can visit our "testimonial page" on our website gympiehhgms.com to see some of the comments made on our work ethic. As our customers are our business it is in our best interest to ensure they are completely satisfied, we hope to get the opportunity to impress you as well.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Our aim is to provide a one stop shop for all your Home Handyman, Garden & Home Maintenance service requirements. By providing a one stop Handyman shop we aim to save you Time and allow you to focus on what's important! You, your family and the many other things you just never have time to do.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Due to the enormous variety of work Gympie Home Handyman carries out we simply would not have enough space to list the variables required to provide a quote. A few common requirements are as follows; 1. Your contact details, including name, address, phone an email 2. Full details of all work required 3. Confirmation of whom is supplying material

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The three best ways a customer can save money include; 1. Do as much as you can yourself, this will save you on our time and therefore money. 2. Obstructions in the work area when we arrive on site that have to be moved, waste your money on our time. 3. Ensure you incorporate all projects on our visit, so your budget is secure with your fixed quote.

Question 10

What makes your pricing competitive?

Accepted Answer

Gympie Home Handyman pricing is calculated to ensure we are not only competitive but affordable, giving everyone the opportunity to use our quality service, gives us a call now to discuss your project.

Question 11

How do you normally charge for your service?

Accepted Answer

Here at Gympie Home Handyman, Gardening & Maintenance Services we provide a professional, reliable and friendly service at a fair price. To ensure their are no hidden costs we always prefer to visit the project and provide a fixed quote.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

While I have many skills and experience, I have a passion for all types of handyman work ranging from flooring installation thru to repairing and replacing doors, pergolas, decking and other timber based work. I have also have racked up considerable experience in all types of painting ranging from house interiors and exteriors through to roof painting.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

30 years experience in handyman work including basic to involved carpentry (Verandah, decks, pergolas, kitchen installation), skills also extend to fencing & paving projects). Additionally my knowledge extends to all aspects of lawn & garden maintenance and landscaping. Finally I have considerable experience in all aspects of home maintenance (painting, outdoor cleaning, basic plumbing & more). My experience comes from a variety of areas including ownership of multiples properties, previous business in the same industry and a career in the building & construction industry.

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