Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured and have always guaranteed our work and it means a great deal to us that all of our clients are absolutely happy.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Service and good quality workmanship has always been in my blood along with a wonderful team makes for a very pleasurable day to day life, there are no Cowboys on our team and everyone gives too their full extent, my crews and their testimonials are the reason I expanded, I enjoy making a difference and doing it right.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have many wonderful experiences with on going clients, we usually share these on our Facebook page with the approval of the client. There are too many good times to mention just one.

Question 4

What do you like most about your job?

Accepted Answer

Dealing with clients, listening to the problem and knowing how to fix it for them at a reasonable price and receiving a great testimonial at the end of the day.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

We recommend they ask the qualifications and certification of the tradesman and how long they have been in business , it has taken us a considerable time to find the right crews and realise there are people or businesses containing people with the wrong professional approach.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long will it take and how soon can we do it ? We try and get the job done as quickly and efficiently as possible at the lowest price, we have a few crews so timing is never an issue and we can just add the clients preferred time to our run sheet.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Locally trusted with both Stratas and Real Estate property managers, we have all our certification and Police checks for your peace of mind. We also have references to this effect should you require them.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Quality service at an affordable price with all insurances and a great team of tradesman servicing the Upper Hunter, Newcastle & Central Coast. We are trusted by major Strata companies, Aged Care Facilities and the general public. Our crews all have at Height certification & Police checks.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We require the address in order to use the latest technology to get all your roofing dimensions and whether or not you are single or double storey. We can access all your dimensions going back 6-8 months in time, should you require an onsite quote a salesperson will offer this free of charge.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Constant maintaining of your property will allow for cheaper rates, we always find the initial clean or repairs will be more costly and then recommend a 6 month or annual maintenance plan.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Single Storey Gutter Vacuum and down pipe clean $220.00, Double storey $245.00 , Cavity Vacuum clean plus anti allergen spray $900

Question 12

What makes your pricing competitive?

Accepted Answer

We are large enough to facilitate both large and small jobs, this allows us to have maintenance plans in place or contracts with large facilities bringing the cost down to the public.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge according to materials plus an hourly rate, we will beat any written quote by a reputable company , we believe in looking after our village of Newcastle, we quote a reasonable price so that you come back.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in all roofing maintenance, cavity cleaning and gutter vacuum cleaning and gutter guard installation all at an affordable price and service guaranteed.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Roof plumber plus roofer with a team of certified at heights vacuum Gutter and Cavity crew cleaners , we offer a personal touch and there is no job too big or small. We do it all

Gutter Goblins

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Browse gutter cleaning experts by suburb

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Reviews (45)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Unique selling points

Need an expert?

Customer

Businesses

Popular Cities

Popular Categories

About Oneflare

Download our apps

Gutter Goblins