Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

As Chartered Accountants we are obliged to have approved Professional Indemnity Insurance and we guarantee to be on time, and customer satisfaction is our number one prority.  We aim to get the best possible result for our clients.

Question 2

What do you like most about your job?

Accepted Answer

Helping people minimise their tax and maximise their deductions and advising on tax and accounting matters.  Also helping small business set themselves up on the right track

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

You should ensure that the professional is a registered tax agent and a qualified accountant (either a Chartered Accountant or CPA)

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Everyone wants to pay the least tax, and get the most tax back.  We explore ways to reduce your payable tax and maximise your returns.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With a combined 45 years of industry experience, my team has the expertise to meet your needs. Our team is small so we are able to offer personalised service while keeping our rates low.   Contact Glen now and I will travel to you for a free consultation.  I am a licensed tax and BAS agent. You will always deal directly with me and will never be passed on to another person whom you do not know or trust. I am available to help you with any financial situation.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

With a combined 45 years of industry experience, my team has the expertise to meet your needs. Our team is small so we are able to offer personalised service while keeping our rates low:  I am a licensed tax and BAS agent. You will always deal directly with me and will never be passed on to another person whom you do not know or trust. I am available to help you with any financial situation.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Name, Phone, email address.   Required Job (Tax Return, bookkeeping,) Any other relevant information or questions you would like me to address.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

With a combined 45 years of industry experience, my team has the expertise to meet your needs. Our team is small so we are able to offer personalised service while keeping our rates low.   I am a licensed tax and BAS agent. You will always deal directly with me and will never be passed on to another person whom you do not know or trust. I am available to help you with any financial situation.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

With a combined 45 years of industry experience, my team has the expertise to meet your needs. Our team is small so we are able to offer personalised service while keeping our rates low,  I am a licensed tax and BAS agent. You will always deal directly with me and will never be passed on to another person whom you do not know or trust. I am available to help you with any financial situation.

Question 10

What makes your pricing competitive?

Accepted Answer

With a combined 45 years of industry experience, my team has the expertise to meet your needs. Our team is small so we are able to offer personalised service while keeping our rates low  I am a licensed tax and BAS agent. You will always deal directly with me and will never be passed on to another person whom you do not know or trust. I am available to help you with any financial situation.

Question 11

How do you normally charge for your service?

Accepted Answer

$150 Basic Tax Returns for Individuals Small Business bookkeeping at a low annual rate starting at $300 pa.  Bookkeeper hire at $40 per hour for on-site services Discounts for Family groups

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

$150 Basic Tax Returns for Individuals Small Business bookkeeping at a low annual rate starting at $300 pa.  Bookkeeper hire at $55 per hour Discounts for Family groups

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With a combined 45 years of industry experience my team has the expertise to meet your needs. Our team is small so we are able to offer personalised service while keeping our rates low.   I am a licensed tax and BAS agent. You will always deal directly with me and will never be passed on to another person whom you do not know or trust. I am available to help you with any financial situation.

B&M Efficiency Accounting

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