Question 1

Do you have a favourite customer story you would like to share?

Accepted Answer

After a whole home transformation our last client arranged a cocktail party for her friends to 'showcase' her transformed home. She invited us as guests and we got see her excitement as she showed of every room to her friends.

Question 2

What do you like most about your job?

Accepted Answer

The excitement a client feels when they see their homes transformed into something amazing that they could never have envisioned for themselves.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Always look over their past work, and ensure you are looking at THEIR work and not inspirational images on a website.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We are a very down to earth and we will make sure the process of transforming a clients home is an inspiring and fun process.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Budget, where you want to spend the money, style, colour and pattern preference and an idea about the clients lifestyle & intentions for each room.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Prepare yourself a vision or inspiration file on Pinterest or HOUZZ Have a budget and know your scope of work Declutter and sell items of furniture you want to replace

Question 7

What makes your pricing competitive?

Accepted Answer

As Designers, we are privileged to many discounts offered to us by manufacturers and suppliers. At Grey Peg we choose to pass on these trade prices to our clients to ensure they receive the possible price. Often saving the client the cost to cover our fees.

Question 8

How do you normally charge for your service?

Accepted Answer

Our rates are dependant on the scope of work. We charge an hourly rate but for example a large job we would charge one fee. That fee is calculated by taking into consideration many factors including time, travel, scope ect.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in transitional design. By incorporating clients much loved furniture and Decor into a new design and seamlessly blending it into a contemporary new look.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

BA Art Curtin University plus 2 x styling diplomas and a portfolio of work. Being proficient in Graphics we can arrange to visually bring a design alive with beautiful mood boards.

Grey Peg Interiors

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