Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are fully insured, we guarantee our work and if we make any mistake we fixed it, because we are a small family business with a good reputation ! And we want keep it in that way.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Well, I use to help my father in France in his gardening company, so, I learned very young to work with soil and plants.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Not really, but what make me happy from my customer, it's when they send me an email by telling me how amazing they gardens look after my work done.

Question 4

What do you like most about your job?

Accepted Answer

Gardening and landscaping are the best job in the world!  You meet different people every day and you work outside in this amazing paradise.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Lots of our customers ask us all the time the same question : how much do you charge for a garden maintenance ? Well, let me give you an example. Mr A has a same size garden than Mr B, Mr A look after his garden once a month and call me every week to mow the lawn, I will  charge  him $50 per visit.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

In general we ask what is the size of their garden, if it's flat or on the slope area, if it's easily accessible and if they have green waste to remove.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Lots of our customers call us when their  garden look terrible. So, my 3 advices will be : 1) keep your green waste in one spot 2) move toys and furniture from the garden before our visit 3) and if you decide to do any planting in your garden bed think about the future and avoid over planting.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All our regular customer benefit of  10% discount for any landscaping creation and new turf and a nice gift at the end of the year.

Question 9

What makes your pricing competitive?

Accepted Answer

Our price are competitive because we are a family business without to much over head, we run a small business and don't want have to run a big company, with a lot of employees.

Question 10

How do you normally charge for your service?

Accepted Answer

We charge normally per site size or per hour, after a quick free quote evaluation on site with our customer.

Green'zee Gardens & Home Services

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