Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am most definitely insured with public Liability Insurance and yes I guarantee my work.  It is my passion and my livelihood so my reputation and name is my mark.  I aim to please and then add on another 100 %,

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always have a huge range of pets ( family ). I love that I can combine my passion for animals with the services I offer.

Question 3

What do you like most about your job?

Accepted Answer

I love animals. The variety,breeds, natures and the personalities is such a fantastic part of my job.  I try to make them all feel secure as that is how I would want my animals to be treated.  I treat yours as I do my own.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

All the questions they need to know, view their Facebook profile, read reviews, ask about insurance, reliability etc.  All questions are important.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I'm asked mostly about cost.  I go over what the cost of all services are to help with their needs.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My business is my pride and joy,  everything about my business is a reflection of myself and how I would like my pets to be cared for and how I would like to be treated as a customer.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

My business is to care for your pets.  Great Expetations is a registered business, with Liability Insurance and Police checks.  I will care for your animals as though they are my own in your absence.  There well being and your peace of mind is my main concern, I do not hire sub contractors. Im the owner and the one who comes to visit.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What your address is? What sort of pets you have? What sort of care are you looking for and what dates are you needing.  Everything else is covered in a meet and greet consultation in a time that suits us all.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

I offer all new customers the first daily visit free,  this is not for the initial consultation it is for the visit I do to your house once you have booked.   One free visit for all new clients.  Not for overnight stays.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

My first daytime visit is free to all new clients.  This is not the consultation it is free also.   The first visit to your pets with your first booking is free.

Question 11

What makes your pricing competitive?

Accepted Answer

Being the owner/operator I dont have any staff costs and I am very competitive for a registered business as I try to keep everything affordable as I have pets and know what its like to have them cared for.

Question 12

How do you normally charge for your service?

Accepted Answer

All prices are on my website www.greatexpetations.com.au and are based on the service and time you require as there are different needs. My visits start at $20.00.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

No it varies as do the needs of peoples pets, I try and cater for pets of all breeds, descriptions and their needs.   I try to provide a well rounded service to cater for all pets.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have a life time of looking after animals after growing up in Rural New Zealand. I owned horses and rode since 5 years old. we had dogs, cats, birds, cows, chickens to name a few and of course sheep.  We showed our horses so we had to groom and prepare them,  Our dogs were pets not working dogs so it was our responsibility to take care of them.  I own a cattle dog staffy x and a Kelpie X and 1 cat.  2 are both rescue pets and one is a clients dog who could not take them to their new home.  Sandy, Ralph and Bonzo.

Great ExPETations Pet Care Services & Coomera Pet Care

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