Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

30 days job guarantee. No extra job charge after job delivered within 30 days. All parts come with 1-year manufacturer warranty.

Question 2

How did you decide to get into your line of work?

Accepted Answer

The customer has to agree on the quotation plus term and condition. Sign back the quotation/agreement with the payment term.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Customer spending thousand of the dollar on hardware to do a company backup and don't have proper maintenance on the backup system. The owner has to keep the eye on the backup system. With our backup solution, minimum hardware spending and worry free. Secure the data lost with our monitoring service

Question 4

What do you like most about your job?

Accepted Answer

Fixing thousand of customer computer problem. Saving money for the customer without overspend. Solving most of the customer issues. Let customer concentrate in doing business, we help to run the business.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Provide the problem in detail. Tell us what they need to be done.  How they want to do it. What is the budget?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is the price you charge? We need to look at your issue/problem and provide you with a solution and quoation.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

8 years in business. Most our customer refer us and come back to us for their next job. No hidden cost after the quote. 100% customer satisfaction is our company policy.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

No, fix no charge for all repair.   High-quality web design, business name listing and SEO service let your business found on popular search engines like Google and Bing. Increase your business exploration. Have your designed website professionally that stands out from the crowd.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Customer contact detail to contact and ask for the requirement or detail of job need to be done. Some information can be provided through online or email.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Always pay only what you need and can be upgrade later with needed. No overspend to prepare for future need. 2) Get the right person to do the right job can save a lot of money. 3) Done it professionally increase the income instead of saving.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Business service such as Company registration, Company name card design and print, Booking Keeping, GST (BAS) and Company/Personal Taxes submission etc. Digital Marketing.

Question 12

What makes your pricing competitive?

Accepted Answer

We value your business and to help our customers to save in IT cost is our priority. Best service comes with 30 days job guarantee.

Question 13

How do you normally charge for your service?

Accepted Answer

Onsite service $80/hr (Min 1 hr charged, Max 5 hrs charge per day)  Web design and web/email hosting please call Mobile 0433238687 or Office 03 9807 1189.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

- Computer, Laptop and Mobile Repair - IT Support (Monitoring and Backup) - Web Design - Web/Email Hosting - Internet/Network setup and installation

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

More than 15 years experience in IT industrial. Fully qualify technician and web designer support micro, small and medium-sized enterprises.

GoSelect Technology Pty Ltd

Business contact details

Business description

Browse web design experts by suburb

Services

Qualifications

Add your review

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps