Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

100% Insurance Guaranteed with our friends from RiskBoutique. We are also able to provide comprehensive description of our policy upon request. We also provide a guarantee of quality of work and professionalism to ensure customer's peace of mind.

Question 2

How did you decide to get into your line of work?

Accepted Answer

The love for the open road as well as well as something more speciial. After conversating with a wedding Videographer about our line of work, we had both reached the same conclusion, and that is the love for being part of significant transitions in our customers lives. Whether it be moving to a new rental property or purchased homes or simply a new small business that has suddenly expanded and is moving into a more spacious office.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Once whilst working in the Melbourne suburbs, there was an old lady who was nearing the 90yr mark that was the most delightful and happy person that had requested a removalist service. She had so much energy she would put most 20-30 year olds to shame. A great customer with a beautiful smile, she had brightened up our day by not only assisting to the best of her ability, but to give us her secret advice for being 90 year old with great spirits. We'd be glad to share this secret upon request whilst on the job :D

Question 4

What do you like most about your job?

Accepted Answer

Being part of a significant part of our customers lives, sharing their smiles and bitter sweet sadness as they reminisce on the memories they have had in their beloved home before they partake on a new residence, new journey and new chapter. It's also the love for working outside and working in the sun, as well as being in the open road and getting to see more of this beautiful state which is Victoria

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Welcome to Gorilla Movers  Looking to move home, business or other furniture and just don't have the time or resources? Let's face it, this day and age we're all busy and all we really need is a helping hand. Well what better hands than Gorilla hands (minus the hair)? With Gorilla Movers, you know you've made the right choice.  Once labeled as being extremely friendly and nice guys, we're willing to assist with all logistical solutions. Fridges, beds, ridiculously sized couches, boxes, husbands you name it! We have the expertise, professionalism and most importantly the insurance coverage to rest your mind at ease. Pricing FAQs Contact Us 	+ 	+ Monday To Friday	$80  per hour	$115per hour Saturday and Sunday	$100per hour	$120per hour Public Holiday	$165per hour	$190per hour Student Discount:	5% (Monday to Friday) Must present a valid Student Card Pensioner Discount:	10% (Monday to Friday) Must present a valid Pension Card After Hours (5pm to 9am):	30% Surcharge Our prices are in plain Black & White What do you guys move? We move big or small houses, office furniture, single items and more! If you're inquiring from Melbourne Zoo, we DO NOT MOVE ACTUAL GORILLAS the insurance policy is ridiculously pricey, thanks! Can I help out and speed up the process? Of course you can! Join in the fun and give us a helping hand. We do suggest that you listen carefully to instructions, especially around proper lifting techniques , last thing you want is a crook back. Are you insured? Yes we certainly are! We at Gorilla Movers gladly offer all our customers peace of mind with our Transit insurance covering up to the value of $100,000. We also offer full repairs to any accidentally damaged goods so you can rest assured your belongings are in good hands. It's a fact that most home movers are not insured so don't take the risk with an uninsured removalist. For a more thorough breakdown on our insurance policy, please feel free to request a more detailed outline by emailing our friendly staff. How do you guys accept payments? We accept cash or card, unfortunately we do not accept bananas at this stage as the bank does not accept bananas as a monetary value. Please refer to the following site for more details here (via australia.com) Do you guys do weekends, holidays? As long as notice is given, we'll even work on New Years Eve! Do you guys move after hours? We certainly do, although additional fees may apply, Gorillas need their much needed beauty sleep. What about interstate? At this stage we don't, however stay tuned as we are endeavouring to hit the open road in the near future. Daamn it fellas! is there anything you don't do? We don't do Piano's, pool tables or Industrial items over 150kg per piece.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

"Are there any hidden fees?" is the most asked question as many customers get stung by unexpected fees. Well GorillaMovers is here to change the industry and say "No" to hidden fees and "Yes" to affordability, professionalism and great service.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We love what we do and are fully insurance covered. As Gorilla men we also pledge work conduct that respects the homes we walk into and customs that may also be practiced. Who ever you are and what ever you do, we respect and adhere to moral and ethical practice that this great country of ours is built on.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We're 100% insured and are well recognised as being affordable, friendly and reliable. We are professional and always punctual and enjoy what we do.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How much furniture there are, such as beds, tables, chairs, bookshelves etc. However in commencing with the Gorilla Movers quote, we'll be able to provide an assessment of the amount of furniture you have in order to give you the best quote and time estimate.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tip 1: Safety first! Ensure the area we will be using to traffic the furniture is clear and safe Tip 2: dissemble all your beds,tables and chairs(if need be)  etc.  Tip 3: Do all your own packing

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you're a Oneflare customer, we want to offer 5% off students as well as 10% off Pensioners from every hour. Please note to ensure you have your Student/Pension card handy

Question 12

What makes your pricing competitive?

Accepted Answer

It's simple, as Gorilla men, we enjoy what we do whilst also offering competitve pricing. We're able to do so by being quick at moving homes as well as ensuring no damage is done to our customer's beloved property adn goods.

Question 13

How do you normally charge for your service?

Accepted Answer

We Charge by the hour however we'll look for any excuse to give a discount. So if you're a student or pensioner, we have a discount structure for you so make sure to let us know.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Furniture and Office removals. Reason being is because we love to have customer engagement rather than work behind the scenes at the back of some factory somewhere.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

It is mandatory for at least one of our staff to have First Aid experience, so if you want to work for us, you need to always adhere to safety and be able to conduct. We also carry white card accreditation as well as apply first class safety for customers as well as goods in transit

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Reviews (17)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

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About Oneflare

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Gorilla Movers Pty Ltd