Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured with west farmer insurance with a 20 million dollar public liablity. We insure our workmanship for 1 year and all products hold there own warranty up to 5 years

Question 2

How did you decide to get into your line of work?

Accepted Answer

I wanted more flexible time to spend with my children. my family means the world to me.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have many. I like to help the elderly to ensure that they do not get ripped off by others. I( have a few elderly customer now that i change the battery in there smoke detectors each year for only the price of the battery.

Question 4

What do you like most about your job?

Accepted Answer

Meeting different people everyday, ensuring that they get the job done right and for a great price, which will make them happy to recommend us to others.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you provide a certificate with the work completed. Yes we do provide a certificate of compliance with all works completed

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We will do our best to ensure that we arrive on time and complete the work to the highest standard. You can refer to out review on our facebook page.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

I believe we can provide the best service for the best price. without cutting corners or using cheap and nasty materials.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We would prefer to speak to you directly, all call out to your property for a free quote. Things that will help us with quoting is.solid brick or brick/gyprock, Tiled or iron roof, location of outlets or lights.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Remove furniture from the location in which we are working. 2. With ceiling fan assembling them before we get there always save alot of time. 3. Ensuring that you know where you would like the lights or power outlets installed.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We would like to offer all Oneflare customers a 10% discount  rebate on all materials. all you need to do is like our facebook page, Leave a comment in the review section with invoice number.

Question 11

What makes your pricing competitive?

Accepted Answer

We only deal with one wholesaler CNW Electrical which means we receive the best price from them which we can pass on to you. We source out the best products and give you the choice.

Question 12

How do you normally charge for your service?

Accepted Answer

We offer pensioner discount with a seven day account if required. For all other payments preferred payment at end of completion of work. Cash, Chq or EFT.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in customer satisfaction ensure every job in done to the highest standard possible.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

10 Years Experience in the electrical trade, over 20 years in the building industry. We have connection to all trades to help you out with any issues you may have

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