Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured, Professional indemnity insurance provides a safe guard for the client and the contractor. It covers damage to people on the work site and damage to property. If they have a bsa license they will be covered as it is a requirement for licensing. and all of our work carries a full guarantee

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

We have not been able to live in our home since the devastating floods in January. Our home in Ipswich became a swimming pool and a nightmare. We were lucky enough to have insurance but we are still not back in our home. Glenn has helped us see light at the end of the tunnel. The paint job he did on our house was far better than it was before the floods. His attention to detail and advice on colour schemes was fantastic. We are now only waiting for our new kitchen before we can move in. Thanks in large part to Glenn we will be moving into a house that feels brand new.  Thanks guys Terry and Leonie Harris

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

The prospective Painters Intial Presentation will be an accurate indicator of how reliable they will be if you give them the job.   The Painter’s ability to communicate effectively can be the difference between a great job and a disastrous one.  Always check prospective Painter’s licences and insurances. Your quote is your contract- make sure it covers all aspects of the work to be done.  Ask the contractor for details of past work and recent clients  Spend time choosing a colour scheme with the painter to achieve the best look possible.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We understand what it feels like to be on the end of a hard sell. We operate under a concept we call a best fit with our clients. We are not in the business of convincing clients that they should choose us.  In order for you to determine if our company fits with your painting needs we would like to share who we are and what our business offers.  If you decide you would like more information we can talk to you about the needs that you have and find out if there is a best fit between us. We can then both make an informed decision about where to go to from there.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We have been painting Ipswich for over 23 years.**  Our Guarantee to You   We will turn up to quote at the arranged time We will listen to clients desires and needs for their painting To use our 23 years of experience to inform clients on colour schemes and paint products, and methods to prepare surfaces and apply products so clients know what we are doing and why we are doing it at all times. We will start at an agreed date or give ample notice if a change is absolutely necessary and finish within an agreed timeframe. To be available to discuss the progress of the job Tradesmen painters who are well presented in appearance and manner. As little disturbance to the client’s household as possible. We will move furniture before the job and back after it is finished Our tradesmen painters will always clean up after themselves. We will provide a 30-day touch up service to all our clients.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Choosing a colour is not as simple as picking a swatch at the paint store and crossing your fingers it will look good. Glenn is an experienced colour consultant and knows there are many ways to create different effects for your home. You have to take into consideration the size of your house, colour schemes of surrounding houses and colour of furnishings when choosing colour.  Instead of struggling on your own work all this out Glenn will ask you the questions to determine your needs and devise a scheme for you.  If  you would like to get more of an understanding about the  colour scheme that will suit your tastes and your home before you talk to Glenn, read on for some more info.

Question 7

How do you normally charge for your service?

Accepted Answer

Interior homes painted from $3000 Exterior homes from $ 2500

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Domestic      Interior and exterior painting of new houses     Repainting interiors and exteriors of existing houses and extensions     Minor plastering repairs     Colour matching service     Colour consultancy     Roofs, fencing, driveways Ipswich colonials Commercial (new and repainting)      Units     Shopping centres     Warehouses     Business premises     Tilt slab

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Glenn has 23 years experience as a painting contractor in the Brisbane and Ipswich areas. Mary has supported Glenn in the running of the business and has also moonlighted as a teacher and psychologist.

Gmp Painters

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