Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All materials, finishes or applications are guaranteed by the manufacturer’s warranty directly to the customer on their stated terms

Question 2

How did you decide to get into your line of work?

Accepted Answer

We offer top quality floor sanding and polishing service anywhere in Melbourne, hire the professionals with workmanship skills that can only be gained by 12 years of experience.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

"GM Flooring provided great service from start to finish. They delivered every promise not skipping on quality and providing fantastic value." Jessica M. Noble Park

Question 4

What do you like most about your job?

Accepted Answer

Nothing can be compared with the beautiful look of freshly renovated and polished hardwood or softwood floorboards. The genuine, authentic feeling of the old, dry timber, the wood restoration process which includes; floorboards sanding and polishing can hardly be replaced by newly laid solid timber floors or parquet flooring. Whether it is a contemporary new house, a Victorian terraced or country cottage, you can not go wrong with choosing wood floor restoration.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

If you are still unsure, simply call GM Flooring and we can help you find out if your floor is good enough to sand. Book our free of charge assessment to have one of our timber floor sanding specialist give you an accurate advice as well as the price, and then it is up to you if you wish to go ahead or not.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

There are many question and answers except one..that there's something we can not do it!

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We will personally visit you, listen to your requirements, examine your floors and give professional and honest treatment recommendation naturally, obligation FREE. What ever type of wooden floor, staircase, new parquetry laying, restoration of old or new, hardwood or softwood, we can give you a quote and provide best possible flooring, sanding and polishing price in Melbourne.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

If you asked us to describe and summarise in 2 words the difference between GM Flooring and other flooring companies in Melbourne, that word would be EXTRA MILE. Flooring isn't about striping and coating alone; it is about the professional service and advice that you will receive from GM Flooring experts. Suggestions and honest recommendations about; Stains, Varnish, Oil, Color Pigment or Waxing. GM Flooring is a family run business, we always deliver reliable, friendly, experienced and professional workmanship.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

As many accurate details regarding the quote for floors and flooring job for more accurate price estimate.If you not sure about details, one of our friendly staff will help  you with expert advice and give you adequate quotation. We are looking forward to receiving your quotation request and we will respond promptly.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Besides apparent there're some other advantages and reasons you should consider if you deciding should you restore your wooden floors: Majority of real estate agents and landlords in Melbourne agree that properties with sanded and polished wooden floors achieve better prices, whether you looking to rent out or sell. Health Carpets are a factor in the aggravation and triggering of asthma and allergic reactions. Maintenance Floorboards are easy to keep clean – a broom or mop will do the trick. Carpeted floors require constant vacuuming. This involves time assembling, disassembling, vacuuming (which takes much longer than sweeping) and shampooing. Dirt / Dust Carpeted floors gather dirt that can’t completely be removed. Polished floors can easily be cleaned. Durability Carpets and similar plastic coverings we all know, generally last far less than floorboards, carpets will likely be changed many times before the floorboards it lays on.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Take a look at some "before and after" images of sanding and polishing methods we use. You'll notice in the photos displayed that even though old floors may appear un-salvageable, after we finish with them, they'll look amazing. Below is a show-case of a couple of our previous projects and if you would like to have your house look like this and be featured here give us a call.

Question 12

What makes your pricing competitive?

Accepted Answer

Your flooring quotation will be personalised and customised considering the budget while trying to achieve best results following your needs and requirements. You choose the type and amount of work that will best fit your budget - without nasty surprises.

Question 13

How do you normally charge for your service?

Accepted Answer

We have set a guidelines list of floor polishing prices as well as for every job in the floor restoration process but we know every job is different and it's about client not about us. Your flooring quotation will be personalised and customised considering the budget while trying to achieve best results following your needs and requirements. You choose the type and amount of work that will best fit your budget - without nasty surprises.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

we specialise in:  Floor Sanding Wooden Floor Restoration Staircase Restoration Timber Floors Repairs and Maintenance Floor Polishing Balustrade Restoration and Polishing Floors Sanding and Polishing Timber Parquetry Installation

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

At GM Flooring we use modern equipment to achieve 90% dust free sanding. What we are very proud of and what differs us from to other floor polishing companies in Melbourne is skills and experience to restore old floors using methods adapted by antique wood restorers.

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