Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Gloss has all full insurances and is covered to work anywhere, any time . I guarentee all work either myself or stylists do and guarantee to have you happy every time

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always loved fashion and began sweeping hairdressing floors at 13! I have been involved in so many wonderful career highlights after promising my family I would never be just an ordinary stylist ! I have for filled many goals and my career has lead me to many opportunities both here and overseas . I believe in hard work and training to be the best

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Too many! So many special times, weddings, parties, my favourites are the numerous charity functions I give my time to, to help someone feel special who wouldn't normally get the chance to pamper themselves . I have had many of my clients for almost my full career and the friendships developed are priceless .

Question 4

What do you like most about your job?

Accepted Answer

I am a people person . Everyone has a story and I am civstantky fascinated and honoured to be allowed into people's personal lives on often very important days and share that with them and bring a smile or a laugh to the table

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

They should foremost ask for photo evidence of work . They should check experience and credentials and consider which areas their professional is currently working. There are plenty of cowboys out there - quality shows . They should also check their stylists use the highest grade products available at all times

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers mostly want to see your previous work which can be found at either www.glosshairandmakeup.com.au or more often at www.facebook.com/glosshairandmakeup or www.instagram/glosshairandmakeupdotcom  They also regularly ask for TV gossip! I never kiss and tell! Ha!

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am extremely reliable and pride myself on timing , efficiency and high standards. I believe in delivering beyond expectations and love the feeling of making people feel comfortable and confident.  My mantra has alway been ' I don't do late' I never double book so you have my full focus always

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Gloss provides a mobile service and is dedicated to helping every client feel beautiful. Gloss spends the time to understand your needs, hair type, theme and colours to design an individual look for you.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What service is required - hair / makeup / hairdressing Date of function  How many people Time predicted  What is the function Where will you be located

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Do your research. Know the capabilities of the stylist before you book them . Choose someone who's style reflects your tastes . Have a trial to ensure you are both on the same page and a full free consultation .

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I offer free lashes to any makeup clients I do and if you book 4+ people in one sitting you will receive $50 off on mention if this special

Question 12

What makes your pricing competitive?

Accepted Answer

Being mobile I have less overheads meaning I can keep original realistic. I like to keep my pricing fair but competitive for receiving services from very qualified industry personnel . I offer group packages and discounts where possible and there is never any hidden charges or surprises .

Question 13

How do you normally charge for your service?

Accepted Answer

I charge per service received at very competitive prices. Gloss offers full eftpos and credit card facilities.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Gloss specialises in formal event and wedding hair and makeup , beautifying clients for all sorts of events as well as full hairdressing services , including being one of a few stylists who is competent in Shiseido Japanese Straightening and keratin treatments.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a fully qualified hairdresser who also holds a full diploma in makeup artistry. I have been working in both areas for over 20 years, have held state and national level awards in both and currently also work for Sydney's top TV network on celebrities from all over the world .

Gloss Hair & Makeup

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