Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have never had a customer that has walked away unhappy. The countless thankyou sms' and emails that come through after a job, makes this all worthwhile getting up at 2am in the morning!

Question 2

How did you decide to get into your line of work?

Accepted Answer

It's been a passion since an earlier age, to apply makeup, create new looks and to make people happy. Why not turn it into a business and do something I love fulltime?

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I had one customer who was unsure about her look and style I create for her. Even though her family loved it. She rarely wore makeup and was not use to even the minimal. She end up calling me 4 hrs after the service and told me how much she loved it. Made my day!

Question 4

What do you like most about your job?

Accepted Answer

Love making people pretty and seeing their reaction when they see themselves in the mirror. The feeling is priceless and the satisfaction of making someone happy is indescribable.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Their years of expertise, products used and ask for some pictures of their work portfolio. These should all come before pricing as you want to know if this professional has what you require :)

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q: What type of makeup products do we use?  A: We only use renowned products that provide professional wear and coverage ie MAC, Kryolan, La Femme, Chanel, Inglot etc

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our reputation and positive feedback from every client we have serviced. We have worked with local clubs as well in the area and can provide many testimonials re our service.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

You should hire Glamorlicious as we have the skills and attitude required for any job.   Our style, skills, product and professionalism is top notch and at affordable prices- isn't that the most important thing ? xx

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Mainly the date of service. We get busy so we want to know what date you are inquiring about first before we ask you more questions to assist in your inquiry/ quote.  Then, please tell us the number of people needing hair or makeup services or both and lastly location and completion time.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Our prices are affordable, we service and do our best in providing the best for you at the best price.  Always get some quotes and don't always go with the cheapest- it could mean less renown products and less experience in the field.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We would love to offer our new OneFlare customers a special discount of 10% when they mention to us that they have found us on Oneflare when they book with us. Thanks

Question 12

What makes your pricing competitive?

Accepted Answer

We offer affordable and competitive prices with top quality and hygienic procedures. Our standard of service will prove that our pricing is worth it and also competitive.

Question 13

How do you normally charge for your service?

Accepted Answer

For wedding booking you we will require you to pay a $100 deposit to secure the date if you are choosing us to service your special day. And the remaining balance to be finalised via cash payment on the day.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Glamorlicious specialises in Bridal work. However, there is no job to small or big. We call upon all special occasions such as engagements, birthdays, hens, red carpet, formals, christenings and photography bookings which we frequent in as well.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Glamorlicious, makeup artist and founder Sheena Pham grew up loving colours, designing and makeup and after some thought enrolled into a course, printed business card, designed a website and started launching within 2 weeks.   We are now 9 years + into the trade and have had many bookings in bridal works and professional photography :)

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