Question 1

How did you decide to get into your line of work?

Accepted Answer

I've always been involved in the creative industries: as a graphic designer, and a marketing manager. Interior design was a natural progression, and I decided to study design when I reached a point in my life where I asked myself: "what do I really want to do in life?" rather than "what should I do?" It's the first time that my job is part of my lifestyle and I've never looked back.

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

If you want to hear what my clients have to say, please visit the testimonial page on my website:  http://www.garyhamerinteriors.com/testimonials/

Question 3

What do you like most about your job?

Accepted Answer

For me, design is about people: helping clients function better and feel better in their living space, not just creating a space that looks good. It's important to provide a service that is friendly, personable, non-intimidating and focused on listening to what my clients want. That's the whole point of being a designer.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Clients always want to know how your service works and how much it costs. Clients have joked about their initial fears of inviting a designer to their home: being judged, being expected to commit to spending their life savings, being told to throw out all of their furniture, and ending up with a look that has the designer’s stamp all over it. This of course doesn't have to be the reality.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My business is designed to be transparent. I charge an hourly rate but then provide trade discounts to clients on any purchases I recommend. This means clients always know that they are getting good value for money, and everything is up front. I also aim to make sure that clients feel at ease: my job as a design professional isn't to judge others but to help them.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

My philosophy is that interior design advice should be available to everybody, whether your budget is $500 or $500,000. My service is based on being friendly, transparent and non-intimidating.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

It's always good to know the basics of a job: what you would like to achieve, an approximate budget, and any definite ideas you have. It's also important to know what you don't want. Finally, design is about both aesthetics - the looks, and practicalities. For example, working out how you will use a space, whether there are any practical considerations such as safety, living with children …..

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Employing the services of a designer can help you save money in a number of ways. Trade discounts are one way of saving money through a designer, avoiding costly mistakes by getting professional advice on appropriate choices is also important.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I can provide single consultations for between $295 and $495, designed to help clients transform their home with specific ideas and recommendations in a short space of time.

Question 10

What makes your pricing competitive?

Accepted Answer

I provide trade discounts to clients, so that they save in many cases on recommended retail pricing. This offsets their profession fees, and in some cases savings are more than professional fees.

Question 11

How do you normally charge for your service?

Accepted Answer

I charge an hourly rate and pass on trade discounts to clients. This enables clients to offset their professional fees with savings on purchases such as furniture and accessories.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in all aspects of interior design and decoration of people's homes in Brisbane, the Sunshine Coast and Gold Coast. This includes internal and external advice.

Gary Hamer Interior Design

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