Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we do, we are insured with 10 millions dollar insurance, and we do guarantee our work for 48 hours.

Question 2

What do you like most about your job?

Accepted Answer

We like to see if the customer is satisfied with the job done, most importantly the real estate is happy with the job done.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customer should ask if the job is not up to the standard, can the cleaner or cleaning company go back to fix it?

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We will never call the client and cancel the job. we will be there on time. our cleaners are trained.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We provide most of the job that required for you to vacate your home, from light globe changing to cleaning, carpet cleaning, and even rubbish removal. truly One Call Does it All!

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We will need to know the following question..  1. Number of Bedroom 2. Number of Bathroom 3. Number of storey / level of the house 4. Number of carpet(s) need steam cleaning 5. Do you need the windows clean inside out 6. If tile and grout needs to be cleaned 7. Any Extra room like TV room, play room

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

By engaging one contractor to do the whole job, it generally saves you some money. Call us today, and find out how much we can save you in vacating your house.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are offering 10% discount for all the Oneflare customers. If you book a full vacate clean, we can even steam clean your carpet for free.

Question 9

What makes your pricing competitive?

Accepted Answer

By doing everything for the service, we makes it competitive in total and at eh same time, saving your precious time in organizing all the services require.

Question 10

How do you normally charge for your service?

Accepted Answer

We do normally go by the house sizes. We give a quote base on the number of bedroom, bathroom, extra room, number of storey of the house, area that needed clean such as carpet or windows, rubbish removal service and etc.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Vacate Cleaning, Bond Back Guarantee Vacate Cleaning, Carpet Steam Cleaning, Windows Cleaning, Tile and grout Cleaning, Strip and Seal services

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have 4 years of cleaning home for vacating purpose, there are more than 50 real estate agent uses our services. we cleaned more than 3000 homes.

Fullworks Cleaners

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