Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a insured company and guarantee all our work. We give a 12 month workmanship warantee and also supply all certificates such as the plumbing certificates and electrical certificate

Question 2

What do you like most about your job?

Accepted Answer

We at VFB are a very proud company, We love nothing but perfection and always look forward to the end result, nothing is better than looking at a perfectly clean and finished bathroom kitchen ect. and the client who can not take there eyes of that room with a big smile

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Does the bathroom need to be waterproofed what type of material such as plaster need to be fitted and do they utilize qualified and licensed plumbers and electricians

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most frequently asked question we get is experience and are we reliable. Because we are a young company we have photos of past jobs that we show but only if the client approves to show and we are always there 10 to 15 minutes earlier for our quotes

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We at VFB understand that we all live a very busy life and have many responsibilities that is why we are always on time, we also complete the project within the time frame given,

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We are a professional company that has been trading in the tiling industry as well as the home renovation industry for over 10 years. We utilize professional and qualified trades men and guarantee all our work and expect nothing less than perfection

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know the area of the room that needs to be modified if theirs any relocating, where the tiling will be going and how high around the room, whether they require us to dispose of all the debri, also need a rough idea of the existing room as it is and what they plan the room to look like once completed

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A customer can always save money by sourcing there hard wear for example vanities tiles bathtubs and fittings such as tap ware prior to commencing work. Trying to utilize the space they have rather than trying to extend there exiting room and keep there relocating of vanities and bath or shower to a minimum

Question 9

What makes your pricing competitive?

Accepted Answer

We at VFB are very competitive with our prices,  we are all happy to earn a wage rather than trying to to become wealthy overnight. We all have family's and understand that your money is very important so we work on the bases of what we would expect to pay for a similar job ourselves

Question 10

How do you normally charge for your service?

Accepted Answer

When we conduct any work whether it be for a builder or a private job we judge the job either on a hourly rate or a fixed price depending on the job itself. tiling we normally charge per square meter or hourly rate

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in all floor and wall tiling and bathroom, ensuit laundry and kitchen renovations, extensions and also all aspects of home renovations,We specialize in all the domestic renovations

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We at VFB have over 10 years experience in the tiling and renovating industry, worked for many builders and many private clients. We have completed our course in the building and construction certificate 4

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