1800 removals

Qualifications

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Reviews (11)

• Christine F

  Verified Oneflare review

  24 Jan 2017

  Verified

  Job Type: Interstate Removalist

  Location: Manly, QLD

  Awful experience even though the staff were friendly and seemed like very nice people. They took longer then quoted on both the pre-pack and the move, maybe because they had talked us into an hourly rate? Then they got their truck stuck in our driveway, damaged our property and some of our neighbours' property, damaged more of our belongings in an intrastate move than we had experienced in two separate interstate moves, and have unwilling to let us speak to the business owner. It has been more than 3 weeks since the move and even though we have fully paid them, they have not returned as promised to fix the damage. Such a disappointing performance. This all happened before Christmas and still no contact from them, despite us leaving several messages. We understand that sometimes damage occurs, but to completely avoid taking any kind of responsibility for fixing it is mind boggling. We are thinking that they probably had NO INSURANCE, as otherwise, why the delay?
• Ilana

  Verified Oneflare review

  10 Jan 2017

  Verified

  Job Type: Interstate Removalist

  Location: Wellington Point, QLD

  Ilana left a 4 star review for 1800 removals

• Ajadee

  Verified Oneflare review

  17 Dec 2016

  Verified

  Job Type: Interstate Removalist

  Location: Ipswich, QLD

  Ajadee left a 3 star review for 1800 removals

• Tarnie S

  Oneflare review

  25 Oct 2016

  Absolute Worst removalist experience ever! My stuff was picked up Wednesday and due to be delivered Monday...Monday midday I called 1800removals to see what time it would arrive to be told my stuff wasn't on the truck because my booking was for the next monday (a Blanton lie) after finding the emails for my booking which clearly stated I made my booking correctly they still look so long to admit it was their error. I made about 10 phonecalls to them and every time their manager 'Jo' was on the phone or out of the office or in a meeting, she made no attempt to find a solution to the situation or even return my many calls, she completely avoided talking to me, the office staff just have no idea and seem clueless. I was given the run around for about 5 hours with still no answer. The only option I was eventually given was to wait a week until the next Monday which was not an option for me as I have a 2 year old who can't exactly sleep on the floor for a week. Two days later still with no option given from the company I ended up renting a truck from eurocar and making a 8hour round trip to pick up my stuff from their depot. Which was a major inconvenience!!! When we picked up the stuff Jo was there to take my money which I don't feel like I should have paid considering the job was not completed as agreed. (It was discounted but still with the rental truck i lost out) Jo was extremely rude and didn't offer any form of apology just took the money and walked off. Highly unprofessional company, their prices are cheap and now I can see why, I advise avoiding using this company at all cost they are an absolute JOKE!!!!
• Ashley L

  Verified Oneflare review

  09 Apr 2014

  Verified

  Job Type: Interstate Removalist

  Location: Victoria Point, QLD

  Fast and all round good service.

Frequently asked questions

• Why should a customer hire you over another service provider?

  FTA is a great team of professional removalists. We take pride in handling all belongings and ensure that all belongings are well protected. We are reliable and pick up and deliver on time. We operate a modern fleet of trucks and carry all the right equipment. FTA are fully insured.

• What experience, skills, qualifications or training do you have to make you the right person for the job?

  FTA Removals have assisted more than 5000 families relocate locally and interstate Established in 1996 we have experience in all facets of household, office and commercial relocation's