Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are. Our work quality is of the highest standard and we ensure all work is of the same high quality every time. We don't stop until your happy with the final product.

Question 2

What do you like most about your job?

Accepted Answer

We love seeing the smiles on clients faces when they receive their product/service. We live and breathe for the client and their business needs - so the happiness they get when getting their business cards or flyers makes it worth it.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Clients usually want to know how long each project will take based on their order size, as a general rule we aim to have all jobs finished within 5 days - of course this varys by product but generally speaking that is the usual goal.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We serviced hundreds of clients in the Sydney region for multiple years with fantastic results and happy clients every single time.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Any service or product you need we can customise it to exactly how you need better than any competitor can.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

design specs, quantity order numbers, size of the project i.e if its a car wrap we need to know what area of the car we are working on etc.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Provide your logos and design work. Choose higher printing quantities to save money, use one of our promo codes or refer a friend - if you refer a friend we will give you a 25% discount and your friend will receive a 10% discount.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

20%offcards - 20% off all business card orders with us - enter the code at the checkout. Valid until the end of April. 30%off-flyers - 30% off all new flyer orders with us via our website - enter the code at the checkout - Valid until the end of April.

Question 9

What makes your pricing competitive?

Accepted Answer

Our pricing is fair and based on the best possible quote for the job required and the number of prints required.

Question 10

How do you normally charge for your service?

Accepted Answer

we have set pricing for most products based on quantity. However other services do need custom quotes due to strong variations between jobs - see http://freehanddesignprint.com.au

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

business cards, brochures, flyers, roll up banners, light boxes, vehicle wrapping (business only), lighted signs and other printing related services.

Freehand Design And Print

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