Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

There are many technicians that overlook or undermind jobs as there are too many things that can go wrong in today's technology and I find my self the last guy in the door to solve or eradicate installers work!

Question 2

How did you decide to get into your line of work?

Accepted Answer

Always had the gift since I was a kid and now I share my experience with others as it should be shared around.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have worked with the most hardest guy in the world who never seemed to be happy as he was so frustrated not only trying to speak English but very negative towards what he was trying to achieve. He always used to say IT WON'T WORK! but I showed him that it can if you become more positive.(Mario 93)

Question 4

What do you like most about your job?

Accepted Answer

Helping people find their way and being happy, a lot of times I work for free helping the poor and pensioners who can't afford to pay. I'm a giver

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

The question would have to be a technical one as most people don't understand today's technology and don't want to understand it! All they want is for it to work!

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

1.can you come and have a look at my tv reception as i am having problems with my antenna. 2. How much does it cost to come out? 3. How much does a new antenna cost?

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Having a great reputation goes a long way especially if you know me or heard of me. I don't advertise as word of mouth from one friend to another gets me out there and being in the business for over 15 years and still very successful tells you something.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Good at solving technical problems and recommended by Sony, fault finding in today's technology requires years of experience and the knowledge of fixing it!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What the problem is or what the customers request out of today's technology as most people may have wrong ideas about their goals.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Try utilize or salvage existing equipment. Cheaper ways around the solution due to new technology and less work Understanding your equipment and its correct operation

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

The fact that I am well known not only in WA but the whole of Australia from being on tv shows.

Question 12

What makes your pricing competitive?

Accepted Answer

You will find my pricing more competitive next to larger company's who have overheads where I work on my own and also work short hours to minimize tax bracket and gst!

Question 13

How do you normally charge for your service?

Accepted Answer

After accessing the job and what equipment is needed then a figure will be agreed between the customer and myself.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Sound and vision is the key to home entertainment and having accoustic experience helping you build your rooms around your comfort.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

15 years of experience and training in the telecommunications sector and knowing new technology to overcome shirt cuts to solving problems and saving money.

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