Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured and of course we guarantee our work. We only use quality products so that they don't fail in the first place and then come back on us. Anyone who can beat us on price will be using inferior product, guaranteed.

Question 2

How did you decide to get into your line of work?

Accepted Answer

It's all I've every been interested in and good at and it's all I've ever done throughout my career. To say I love and enjoy my job is an understatement

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

My happy, satisfied and appreciative customers are the continuing great story I enjoy. Haven't had a dissatified one yet and that's not bad for 30 years, touch wood.

Question 4

What do you like most about your job?

Accepted Answer

The creative process, both the challenge and the process, and the satisfaction of a job completed with quality and honesty.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

1. Can you fit my budget. 2. Can you meet the deadline. 3. Where can I see some of your previous work examples.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q. How much does a sign cost? A. Does it need to be designed or is artwork ready, what is it to be made of, what is the size, how many needed, indoor or outdoor, who is installing, does it need to be delivered? this applies to every job actually

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Being reliable and trustworthy is the number one priority in any good business dealings. We want the return work and to maintain our good reputation. A client's trust comes from honesty, good manners, maintaining quality product and not letting them down.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Affordable, easy to deal with Graphic Design and Printing Workshop. Check out the website for a portfolio of services offered.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Have all the information and any data collated and ready so there is no costly time wasting trying to interpret what you want. 2. Gather any pictures, photos or illustrations that need to be used prior. 3. Be as clear as possible with instructions, use rough sketches if needed

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Have all the information and any data collated and ready so there is no costly time wasting trying to interpret what you want. 2. Gather any pictures, photos or illustrations that need to be used prior. 3. Be as clear as possible with instructions, use rough sketches if needed.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Prices are low all the time, so everything offered is equivalent to others 'special offers', just compare the prices and see for yourself.

Question 12

What makes your pricing competitive?

Accepted Answer

The 'all in-house' design studio and print workshop is set up at my residence ensuring low overheads and 24/7 quick turnaround.-

Question 13

How do you normally charge for your service?

Accepted Answer

Graphic Design and finished art starting at only $40.00 per hour Onsite application or installation at only $60.00 per hour Materials charged per quantity or square metre

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Quick turnaround art design and print. Pricing and speed hard to beat, (we leave Officeworks for dead) Data-merging, file prep, print set-up to print. Roland large format print and cut  Fuji Xerox Digital Offset printing Heat Press T-Shirt production

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Nearly 30 years experience in graphic art and printing. Diploma of Visual Communications - Griffith Uni Certificate in Graphic Design - TCATC

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