Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are definitely an insured business and, as we pride ourselves in our work, we use quality materials and make sure that all clients are happy with our work prior to leaving.  If there are any issues following us completing the work, we will follow up immediately and rectify any work issues to the best of our ability.  We treat every job as if it were our own house!

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

The reason we went into business initially, was because we were very unhappy with the lack of response by tradespeople to our requests for quotations and that is why we will call to confirm us coming out to quote, arrive when we say we will or call if there is a problem to re schedule, complete the work on the day that we have both agreed on and ensure that we leave everything the way that we found it.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

We will arrive on time, take pride and care in all of our work as if it was our own house and be in constant contact with you throughout the whole process.  We are reliable, honest and trustworthy in all aspects or our work.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know what sort of finish they are looking for as this will determine the paint that we use, when are they looking to have the work done and what sort of colour scheme they would like.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If you are looking to save a bit of money before us coming to do the work you could save us some valuable time by moving all furniture away from the walls, giving us plenty of room to work around it, clean any areas that require cleaning prior to painting and you could also sand anything that may need it prior to us coming out.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you are a oneflare customer that has contacted us for the first time and select us to do the work for you, we would like to offer you a $100 rebate for any work that is over $2000.  To receive this offer, simply mention it to us at the time of booking your job.

Question 7

What makes your pricing competitive?

Accepted Answer

Our pricing is based on the same rates for everybody so it does not matter where you live or what you do, you are guaranteed to be charged according to the work that is required - not by what you can afford.  We determine the cost by the amount of work required, cost of equipment required and the time it will take to complete the work.

FNL Painting Services

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