Question 1

How did you decide to get into your line of work?

Accepted Answer

I am passionate about my craft and love what I do. I continually learn and push the boundaries of creativity so that my clients are getting a quality service and product.

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

Working with Square Australia from the ground up has been an incredible experience. When I first started a partnership with Square back in 2015 they had no products on the market. Now they have over 20 products and are a massive point of sale and payments company in Australia. Working with a billion dollar tech company has helped me understand what it takes to implement brand strategies and growth systems to be able to succeed and grow at a rapid rate.

Question 3

What do you like most about your job?

Accepted Answer

I love working with passionate entrepreneurs and business owners in helping them create a custom identity that actually says something about their business. Create a stronger brand and better presence in there market place. To increase brand awareness and to make better connections with their target market via their branding.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you the only person of contact that will be managing and developing a consistent brand for me? Can you take my brand to a new level? Why are you any different to any other designers? Can you enhance my brand awareness?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What makes a great Logo? The best and most memorable logos are the ones that are clearly defined, simple, unique, timeless, versatile, memorable and appropriate.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am a trustworthy, loyal person who is passionate about helping small businesses succeed and grow. I guarantee you will get a world class service and product.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Have you been thinking about re-branding to create a more professional presence for your business?  Is it time to take your branding to the next level so you have a better point of difference and stand out from your competitors?  Are you passionate about your business but lack the creative skills to connect your brand emotionally to your customers?  If you answered yes to any of these questions, then we need to talk!

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Contact Details     email:     mobile:     website:  2. Business Name:  3. A brief description of your business?  4. How many previous business have you had?  5. How long have you been in business for?  6. Business goals for the next 6 months?  7. Business Goals for the next 5 years?  8. list your Inspirations, business & non business?  9. What is your Target Market?  10. List some of your competitors?  11. Is there a competitor that you aspire to be like? If so why?  12. Do you a have a particular design style that you like, or think could work for your business? example (Retro, Modern, Classy, Simple, Strong)   13. What would you like to achieve in your business?  14. What is unique about your business?  15. What are you passionate about in your business?  16. What are some of your services?  17. What is the aim for having a new brand?  18. What do you think a new brand would do for your business?

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

By delivering a detailed brief so that the design process runs a lot smoother and the client gets the results.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Free brand audit and evaluation of their branding.

Question 11

What makes your pricing competitive?

Accepted Answer

In my role I work closely with clients to build relationships based on trust and understanding, whilst ensuring your results are achieved through a collaborative and professional approach.

Question 12

How do you normally charge for your service?

Accepted Answer

Normally an hourly rate. Or a price agreed between the client and myself.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

As the founder and chief designer at Fletcher Creative, I enjoy working with clients to develop creative branding strategies and custom logos for their business and brands that are memorable and world class.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have over 5 years experience in the industry. I can organize and manage anything related to brand strategy, rebrands, logo design, print, web and social media visual solutions. I studies four years at university at RMIT and Victoria University.

Fletcher Creative

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