Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Any of my job is guaranteed for 1 year automatically, if there is something wrong during this period you just call me and I fix it with no charge. I should’ve mentioned there wasn’t a case like that yet.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Home improvement job used to be my hobby for many years, especially when it came to shelving, cabinets and other customised solutions for making home space better organised. I like finding solutions and then implementing them. Eventually the hobby has turned to my work.

Question 3

What do you like most about your job?

Accepted Answer

Two things: 1) seeing the happy customer 2) looking at the job I've done 3) showing picture of the job to my wife

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Show me your previous jobs and tell how long it took. How many times have you done the same job before

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

"Can you do it cheaper?" is the favourite question of many customers. I always let them know on what they can safe and how it will reflect on the result. They make their choice.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

That is exactly what a person I am - reliable and trustworthy. It applies to anything I do including any job.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

I do my job with good quality as that is what makes me happy of it. I have broad and deep experience as well as good tools. Don't hesitate to hire me, I won't disappoint you as I care very much on what I am leaving behind and what emotion you will experience looking at the job I'd done for you.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Photos always help 2. Size (if applicable) 3. Clear explanation of what you need to be done, what the result you expect.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Buy and deliver the materials, I always give full specification and where to buy 2. The more jobs the less cost for each. 3. Ask me how to safe on a particular task I am always happy to help with this.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Once I am at your place you can always ask my advice on how to organise your space better. I am always full of ideas and happy to give you a piece of advice for free, that is really my pleasure.

Question 11

What makes your pricing competitive?

Accepted Answer

I don't compete by prices. Unreasonably low price pushes people to hurry without letting them do the job properly. My price definitely matches my job, it never includes any additional expenses like bookkeeping, website building and business promotion as I do all of this staff myself.

Question 12

How do you normally charge for your service?

Accepted Answer

I predict time the task will take, I know how much main parts cost that is how I calculate how much to charge. I never charge for consumables like glue, screws, brushes etc. and I also never charge for travelling to the customer, I charge for my job only.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Finding solutions and then implementing them especially in fields like shelves and cabinets when I make the space better organised.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Home improvement job used to be my hobby for many years, especially when it came to shelving, cabinets and other customised solutions for making home space better organised. I like finding solutions and then implementing them. Eventually the hobby has turned to my work.

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