Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our Professional Indemnity and Public Liability Insurances are up to date and our work is guaranteed to be of the highest standard. We are backed by First Class Accounts group, Australia's largest bookkeeping network providing assurance of quality of work and continual professional development.

Question 2

What do you like most about your job?

Accepted Answer

As business owners ourselves, there is such satisfaction and sense of achievement  when you can help a business grow and thrive. We love software and apps and we are amazed how new technology and practices can completely turn a business around and give our clients choices and lifestyle balance.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do they have experience with a variety of packages and bookkeeping practices?  Are they trained at the highest standard in bookkeeping?  Are they up-to-date with the latest legislative changes and registered with any professional accounting and bookkeeping bodies and do they guarantee their work?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What can a bookkeeper offer which is different to what i do now? A good bookkeeper is trained to take a holistic view of your business and brings up-to-date expertise with access to an array of software, apps, programs and practices which can rejuvenate the way you manage your finances.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have a strong work ethic &are passionate about about building small business. As members of the National First Class Accounts body,you can trust that Nick and Terrie from First Class Accounts-Cronulla are reliable &trust worthy &fully informed of current government legislation.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Need help with bookkeeping? Starting a new job or project and need help setting up your finances? Sick and tired of tackling the mountain of receipts? Want to work on your business and let someone else worry about the books?                "Give us your books and we will give you back your life"   Welcome to First Class Accounts Cronulla, we are Nick and Terrie, a husband and wife team servicing the beautiful Sutherland Shire.   As small business operators ourselves, we understand the impact and value an excellent bookkeeper can have on a business.   We have experience in helping businesses at various stages of their development from start-up to more established operations. We  can assist you to tackle your bookkeeping needs and develop systems and processes that will enhance your life on both a business and personal level by giving you more freedom to do what you do best, running your business.   Backed by First Class Accounts, Australia’s largest bookkeeping network, we provide superior quality bookkeeping and business solutions for small to medium size enterprises  who are keen to take the next step in growing and managing a thriving business.    We look forward to helping our local industries including cafes, restaurants, retail stores, tradesman, mechanics, community services and any other businesses that feel the need for assistance with their financial records and compliance with the Australian Taxation Office.   Working with you in your business, we understand that it is important to work alongside other stakeholders and professionals such as your accountants and relevant partners.   First Class Accounts Cronulla provide real bookkeeping solutions which will build your business & improve your profit line. Whether its payroll, accounts, monthly reconciliations, BAS returns or developing financial solutions to build your business, we are more than just bookkeepers, we are your partners in identifying business ideas, opportunities and financial solutions which can assist your business to take the next step - whatever that may be .  We like to think outside the square. Anything is possible, we just have to look for the right solution for your business.  Contact us for a no obligation quote and service assessment and find out how we can work together to help your business grow and thrive.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

There are a number of things you may need to consider;  The size of business, is monthly reconciliation up to date?, are there payroll or inventory requirements?, which software you are currently using or wanting to use? and your urgent priorities and needs? We can talk these through with you

Question 8

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive as it offers various weekly, monthly or quarterly package solutions to meet your business needs. We offer a free initial consultation with no hidden costs. It is about choosing the right solution for you.

Question 9

How do you normally charge for your service?

Accepted Answer

Contact us for a no obligation quote and service assessment. We can talk to you over the phone or visit you on your premises at a time convenient to you

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We look forward to helping our local industries including cafes, restaurants, retail stores, tradesman, mechanics, community services and any other businesses that feel the need for assistance with their financial records and compliance with the Australian Taxation Office.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Backed by First Class Accounts, Australia’s largest bookkeeping network, we provide superior quality bookkeeping and business solutions for small to medium size enterprises  who are keen to take the next step in growing and managing a thriving business.  We are certified Xero, MYOB & Reckon partners

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