Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured and offer 1 year guaranteed on workmanship and manufacturers warranty on products eg 7 year warranty on artificial grass

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have a dedicated person doing the consultation and who you can speak to any time during the project. They will also advise of any delays during or before the work.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

Within our staff we have a reticulation expert, a qualified builder, a team member who just lives to pave and an enthusiastic landscape co ordinator who will come to your home free of charge and give you benefits of years of experience in the trade. In short we love what we do,

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Clients can email photos, sizes and plans for a guide quote to advise their availability for a free consultation in their garden.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Do some aspects of the work in advance- eg Weed removal, ground preparation Wait for a good deal on paving- we keep an eye on those for you. Plan your garden with least cuts of paving artificial grass etc to avoid waste.

Question 6

What makes your pricing competitive?

Accepted Answer

You can see exactly what you are paying for as it is itemized with supply and labour separately . You can book as much or as little as you like if you wish to do some aspects yourselves.

Question 7

How do you normally charge for your service?

Accepted Answer

Written itemized quotes that are emailed to the client. It is $100 to reserve the next start date. Then 50% required prior to commencement with balance on completion.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All aspects of paving and the fact we manufacture our own range or supply Brikmakers, Midland Brick , Freo Stone or Urban Stone we can meet all needs and budgets.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been Landscaping Since 2001 in the Uk then here in Perth for the last 8 years.We have a qualified builder within the team and all our team have different skill sets and experience tr ensure we can offer the full package to our client.

Dale Stone Paving

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