Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, I am a registered tax agent and have more than 10 years experience. I will provide friendly, prompt service and quality work.

Question 2

What do you like most about your job?

Accepted Answer

I like to help client to solve the any accounting issues and providing a good advice that can minimise the tax and planning for the future

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

If the client would like to hire a tax agent to do the work, make sure the tax agent is registered. You can request the tax agent number and entered the Tax agent number in this website: https://www.tpb.gov.au/tax- agents to make sure the agent is registered.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

I am over 12 years experience in preparing financial statements and tax returns for various entities and individuals. Also, I am prompt on responding client queries

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I would like to know type of work such as BAS, bookkeeping, tax returns, etc. Then provide me how do you record the item via spreadsheet, software and detail of work involves.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customer can save money by make sure all the work in one summary, keep the receipts, provide us your personal circumstances so we can give you the right advice and save you money.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

As I am new to one flare, I would like provide free 15 minutes first time phone consulting to one flare customer

Question 8

What makes your pricing competitive?

Accepted Answer

Client will be charge based on the work involved and the fixed price gives client has a peace of mind in term of the work involved. It won't have any unexpected blow up fee. I also provide client friendly, and good advice to the client.

Question 9

How do you normally charge for your service?

Accepted Answer

I would usually chat with the clients first to understand the scope of the work or the work involves, then I will give client a quote to fixed the price on the work involve to give client the certainty in terms of the pricing.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Bookkeeping, BAS, Xero, Superannuation, Payroll, preparing financial statements and tax returns in companies, trusts, partnerships, SMSF, sole trader and individuals.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have my Bachelor of Degree in Accounting and Finance. I have also completed my CPA and a registered tax agent.

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