Fantastic Services Group

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Reviews (6)

• Mary

  Oneflare review

  14 Feb 2022

  left my house looking the exact same, charged me extra on the day for a service i thought i was already being provided. My stove stop also no longer works because of how they cleaned it…could’ve done a better job myself. Worst service of my life! the cleaner also was pressuring me to give him a good review and i felt i had no other choice. NEVER AGAIN, horrible service
• Clinton

  Oneflare review

  16 Dec 2021

  Do your self a favour - read the reviews here, and anywhere else, you're in for a bad experience if you use FS services. Give me the world's most powerful psychedelics and I still could not imagine a worst service from "Fantastic Services". The most important thing about this exit clean was that the apartment keys be returned to the real estate agent. I had no capacity to do this, as by the time the clean finished, I would be 5 hours away. I noted this in my job brief, in subsequent calls with FS, and I wrote it on the envelope I put the keys in. Did FS return the keys to the agent? No, they left them with the building reception. The problem is, during these COVID times the reception is only intermittently open. The agent couldn't access the reception (or keys, or apartment) until 6 days after the clean. I got a call from the agent on that 6th day. He couldn't work out what FS had actually cleaned. He sent me photos. I couldn't see what FS had done either. I sent the photos to FS. Their reply, "Looks like about 20% wasn't done" ??? The agent is organised their own cleaner and of course, deducted this from the bond refund. FS have cried they didn't get a chance to reclean. Well, due to their inactions, and the lease agreement expiring, this was not an option. I paid a premium to FS for a peace-of-mind exit clean. I got anything but.
• Mark M

  Oneflare review

  08 May 2018

  I had a very negative expirience with fantastic services. I paid them $690 to do an end of lease clean of a small two bedroom unit. They left footprints on the tiles, the kitchen was not cleaned properly, nor where the light switches, and there were still marks on the wall. The landlord was not happy, and Fantastic have refused to fix their substandard work. I now have to pay for more cleaning. I definitely do NOT recommend not-so-Fantastic Services.
• Aldo

  Verified Oneflare review

  07 Nov 2017

  Verified

  Job Type: Home Cleaning

  Location: Altona Meadows, VIC

  Aldo left a 5 star review for Fantastic Services Group

• Mick

  Verified Oneflare review

  24 Oct 2016

  Verified

  Job Type: Home Cleaning

  Location: Montmorency, VIC

  Arrived on time and very professional