Question 1

Do you have a favourite customer story you would like to share?

Accepted Answer

One of our clients is an 80yr lady and she couldnt find anyone else to clean her shaggy rug. We were recommended to her and she has since called us back a second time to clean her rug and also carpets as she has never had anyone so nice and do such a good job that we do

Question 2

What do you like most about your job?

Accepted Answer

Meeting new people and hearing their stories. Customer satisfaction relayed to us from the customer and hearing how happy they are with a job completed by us. Supplying the best customer service and completing jobs to a high standard.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

What products does the business use ie. natural or chemical based? How long will a specific job take to complete? How does the business complete tasks required by clients? Does the business supply their own materials and machinery?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do we supply our own materials and equipment? Yes we do. Do we use harsh chemicals or are we kind to the environment? We only use natural cleaning products although in some circumstance chemicals are required but very rare.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Customers should hire us because we guarentee the best possible service and will beat any other quote by 5%.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before we can provide a quote we need to know as many details as possible eg. how many rooms for steam cleaning, how many lounge seats, for house cleaning we like to know how big the house is and generally will have a walk through before providing a thorough quote as all houses are different.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

5% off by mentioning one flare when booking

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Here at F & S Absolute Cleaning we have experience with the housing trust, realestates and private clients. We take pride in our work and are always willing to work our times around our clients even on weekends.

F & S Absolute Cleaning

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