Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have full Workers Compensation Insurance and Public Liability Insurance. All employees carry a Construction Induction Card (White Card). We are so confident that you will be delighted with our service - if for any reason you're not, we will do the job again FREE of charge.

Question 2

What do you like most about your job?

Accepted Answer

It is always a pleasure to be dealing with terrific people and is always rewarding for us to admire our work on completion.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As being a small family business and the owner, I will be there on site providing an exceptional service and answering your questions and requests. I do not subby out the work and my clients remain my clients.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

With Ezyshine you will recieve a service that you won't regret. We are so confident that you will be delighted with our service - if for any reason you're not, we will do the job again FREE of charge.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

It is always helpful to know of any obstructions, height of windows to be cleaned and actually how many panes of glass there are rather than frames.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

It is always helpful and can save you money if the windows to be cleaned have good access for our technicians to work with.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Apart from leaving your premises sparkling and clean, we also remove those unsightly cob webs from and around your premises.

Question 8

What makes your pricing competitive?

Accepted Answer

The reason why our clients have chosen us over the competition is from the way we present ourselves and our unwavering respect for them and most importantly, our impeccable service and punctuality.

Question 9

How do you normally charge for your service?

Accepted Answer

I am more than happy to send you through an estimate for the services required though I will let you know if there are any extra costs involved if extra services a required on the day.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our small team have all the necessary experience and qualifications to clean all different types of glass and frames.There are many types of glass used in modern homes and sound knowledge is essential in order to clean them effectively and avoid costly damage to the glass or window frames.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have 5 years of experience running my own business and have worked numerous years with others in the industry. We have full Workers Compensation & Public Liability Insurance for your protection. All employees carry a Construction Induction Card (White Card) and a "Working with children check".

Ezyshine Window Cleaning

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