Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

i am fully licensed and fully insured all good and reliable business are licensed and insured. all my work is fully guaranteed as i do all the work myself, i know the work is done right the first time.

Question 2

What do you like most about your job?

Accepted Answer

i like meeting new people every day, every one is different like to explain the treatment that i am about to perform, so as people are at ease.i happy when people do reviews about my work.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you fully licensed & approved by the Victorian Health Department to preform pest control to private & commerical buildings

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

the most common questions customers ask is about the insecticides and rodenticides i use.i explain everything about the products very carefully and make them feel at ease, i also offer them the msds.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

as i am the owner operator of my business i take a lot more care about my business, i need be reliable and trustworthy as i get referred by my customers to there friends and family.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

on time,. professional, health department approved, fully licensed & fully insured.excellent product knowledge, us only Australian standard approved products. children and pets always consider before spraying.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

what area do you live in,helps me with known pests problems all in area.type of pests if known and how bad the pest problem is what rooms in the house or roof or under house.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

internal treatment for rats and mice guaranteed dead with in two to three days,no more noise in roof or wall cavities, also internal treatment for cockroaches and ants and spiders ( including white tail and red backs) for only $198.00

Question 9

What makes your pricing competitive?

Accepted Answer

as i am a one man business, i have less overheads and running costs, most people are saving a minimum of thirty five per cent by using me rather then using a large company.

Question 10

How do you normally charge for your service?

Accepted Answer

all work is normally charges as per job requirement, job lot, not as an hourly rate. i find customers are a lot more content, when they know the exact price they have to pay.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

i specialise in rats and mice and wasps and spiders and ants and cockroaches and silverfish and millepedes and bed bugs and fleas and ticks all common pests is my speciality. no termites

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

ten years experience in the pest control business, two years as a pest control technician. approved pest control course Tafe. Training in use of insecticides and rodenticides.

Stewarts pest control

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