Question 1

How did you decide to get into your line of work?

Accepted Answer

I have always been a bit of a neat and clean 'freak', so it is a pleasure knowing that other people will enjoy their space more because it is clean.

Question 2

What do you like most about your job?

Accepted Answer

The satisfaction of bringing the home up to its potential. Any customer walking into a home judges it by its cleanliness.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

What do others say about your service/results? How much do you charge? How long will it take to complete the service?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How many hours do you need to clean the premises- it depends on the size and level of dirt in the house.  For example, a total house clean will take longer if the window rails have dirt build up in them. I can stay longer to clean or come back next time to get the house up to my brilliant standard.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My track record of customers recommending me to their friends, and having the same customers on my books for years speaks volumes.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

I am a commercial premises and residential home cleaner that does only the most thorough job with excellence – in outcome and attitude.  I use methods and products that actually work.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Size of home in number of bedrooms, bathrooms and living spaces Time when they require the cleaning service  Frequency of service required

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

For those customers seeking a weekly or fortnightly service, I offer a free initial cleaning service as an introductory offer on an agreed limited space within your work/home environment.  In this way you can evaluate whether you would like to contract me as a regular cleaning service.

Question 9

What makes your pricing competitive?

Accepted Answer

An excellent job deserves a fair hours pay. The rates charged also include a high quality of work and service standard.

Question 10

How do you normally charge for your service?

Accepted Answer

A flat rate is charged on mutually agreed areas of the home or business that are to be thoroughly cleaned.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Thorough cleaning of Commercial and Residential Premises - floors, furniture, bathrooms, kitchens, office spaces. Any surface in your space that is dirty gets cleaned.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

8 years of experience cleaning mine sites, homes and office spaces has given me the advantage of best cleaning methods and products that do the job well.

Every Inch Cleaning

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