Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am not insured. I do however guarantee my work as long as it has been proof read and signed by you that it is correct and ready for print.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always loved design and art. I also have a love for business so I have combined both interests in my job as a designer.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I once wrote on my blog in my profile description that I loved liquorice, chocolate and ozzo. My client was so happy with the work I produced he surprised me all three as a thank you gift. How lovely was that.

Question 4

What do you like most about your job?

Accepted Answer

I love to create and produce great work for my client that meets their brief and is exactly what they wanted.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What are your qualifications? What experience do you have? What do you specialise in? Can I get a reference from a previous client?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long will the job take? I work quickly and will always meet the deadline. What is the price? A quote will be provided after I have been given a detailed description of the work required.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I show attention to detail and produce professional quality work for my clients. It is important to me that my clients are very happy with the final product. I like to have input from clients to ensure they are getting the design that they have asked for. I am polite, honest and hard working.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

It is important to me that you are 100% satisfied with your design job. I am professional, reliable and efficient and provide excellent customer service.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A detailed description of the project required. Tell me how is the project going to be used i.e. printed or online or both. If printed how many are required. File formats needed.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Please make sure your wording is the final version which has been checked by anybody involved. This will save having to make lots of changes and edits in turn saving you time and money. Making payment before your job is commenced. You will receive a 5% discount. Proof read carefully.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I would like to offer a 10% discount for first time customers to help you get started on your new project.

Question 12

What makes your pricing competitive?

Accepted Answer

My prices are very competitive as I realise most people have a tight budget. I am happy to discuss and negotiate price with my clients.

Question 13

How do you normally charge for your service?

Accepted Answer

I normally give you a quote for the job required up front after obtaining detailed information from you about what is required. I charge approximately $50 an hour.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in logo design and it's application to letterheads and business cards. I design leaflets and flyers and posters including scientific and medical posters. I also create illustrations specialising in children's, medical and fabric illustrations.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have a Bachelor of Arts in Graphic Design and graduated with a distinction. I have many years of experience in all areas of design. I have worked for government and private business's.

Esani

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