Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All performers are covered by Public Liability insurance. Please see contract for further details of terms and conditions of service.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Director Lana Nesnas has a BA in Music Theatre and several professional shows under her belt. Delving into jazz in 2006, she has embraced the music industry ever since. Lana has a passion for music, happiness and problem solving; connecting people to their ideal entertainment solution!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Being able to provide the best solution to suit a each couple's wedding dream and budget is a reward in itself. Grateful for this glowing review from Adam and Dianne, commending our "talents, flexibility, adaptability, professionalism, and genuine care... truly personalized and felt by all"

Question 4

What do you like most about your job?

Accepted Answer

Simple. We make people happy!!  From the initial enquiry to packing up the gig, we offer friendly, personalized and dedicated service. We are excited to work with you, and make this an event you and your guests will remember with a smile for years to come.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What band/artist would best suit: (event), (x guests & age demographic), (this style/theme), (this venue & room size), (indoor/outdoor), ($x budget), and (these special/travel requirements)...?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do we travel interstate and overseas? Absolutely. Performance rates, accommodation and transport to and from gig will vary according to time and distance away. Do we take requests? Absolutely, within reason, and guaranteed we have time (recommend 4 weeks) to learn and rehearse the band.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are there for you. In most cases, this is the biggest event of your year, if not, your life, and we understand our job is to help make it just that! Our bands have over 20 years of experience and expertise bringing smiles to people's faces and sending them home talking about and recommending us.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

At ENTERTAIN SYDNEY, we understand every event is unique, so we are committed to finding the very best solution for needs and budget, with personal, friendly service and the guarantee that the artists we provide are experienced, professional and will add value and ease to your event or occasion.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Event, date(s), venue details (ease of load-in/out, stairs, lifts, parking), times (access, sound check, performance times) accommodation (if required), requested songs/styles, costume or theme, production (PA/lights), ipod music for breaks, ceremony requirements (if wedding), band size/style.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Fees take into consideration parking, travel & accommodation, length of engagement (setup to load out), difficulty of load (venue access), rehearsal of new repertoire (if requested), costuming and production. The more details you can provide the better, in order to fit best within your budget.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are excited to offer OneFlare customers a further 10% off our standard booking price (1st booking only per customer), please quote this website when booking.

Question 12

What makes your pricing competitive?

Accepted Answer

We understand that booking a band can be a confusing, risky and often pricey endeavor. We take the guess work out of your mission by promising a choice of premium, experienced artists, at industry competitive prices. We look after both our clients and our artists. A happy gig is a good gig!!

Question 13

How do you normally charge for your service?

Accepted Answer

We provide a quote based on a detailed discussion of your event timings, venue, program and entertainment requirements. We prefer direct bank debit, and will usually charge a 50% deposit upon confirmation of booking. Balance is due by event date, or immediately following (by mutual agreement).

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

An entertainer of over 20 years, director Lana Nesnas proudly specialises in providing bands for your special occasion or event. Having worked with countless artists over the years, we proudly provide only the artists and bands that we (and our clients) enjoy working with and guarantee to impress!

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have 20 years of corporate, dining, party and event entertainment experience. Our artists have worked for major organisations and events all over Australia and internationally, including: Harvey Norman, Westpac, Bathurst 1000, Premiere Cast Parties, Channel 7, Commonwealth Bank and many, more...

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