Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

ElectraSol - Electrical & Solar Solutions Pty. Ltd. is a fully Insured and qualified Electrical Contractor. We guarantee exceptional quality work at a competitive price!

Question 2

How did you decide to get into your line of work?

Accepted Answer

ElectraSol – Electrical & Solar Solutions was established in 2010 and is led by Managing Director Paul Russo. Paul has some 13 Years Experience within the Electrical Contracting Industry on projects ranging in value from $50k to $8m.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We have many satisfied customers, including a recent customer that was told by 3 different Solar Companies that they didnt have the appropriate roof space for a 10kw solar system. We decided to have the aerial moved for them (at no cost) and got the job done leaving smiles all round!

Question 4

What do you like most about your job?

Accepted Answer

Here at ElectraSol - Electrical & Solar Solutions Pty. Ltd. we take pride in delivering satisfactory solutions for our customers. We delight in leaving our clients with Smiles on their faces!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask them for all the qualifications and to show proof! Too many shonky operators cannot show current licence details when queried. This is sad because it brings our whole industry down.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I commonly am asked the following "Which power company is the cheapest?" My answer is always Research, Reasearch and then Reasearch some more! Each company has special deals which can be very attractive

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

A commitment to client service, expertise in projects of diverse size and nature, and a hands on approach by management are core values which underpin our approach to our work at all times.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Here at ElectraSol - Electrical & Solar Solutions Our Electrical & Solar Systems are designed with the highest quality products and supported by industry leading warranties for your peace of mind.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

When quoting a project, the more detail that the customer can provide us with, the more accurate the final estimate will be. I alway advise customer to also compare "apples with apples" when reviewing quotes!

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. The customer can ensure that all their requirements are detailed before the work begins, in writing is preferable 2. Ensure all areas are free and accessible to the worker 3. Give the required notice for the tradesman to come and complete their works.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

At ElectraSol we are constantly offering special deals for our customers  Latest specials and discounted pricing!

Question 12

What makes your pricing competitive?

Accepted Answer

Our Pricing is competitive because we are a small business which operates efficiently and without excessive overheads. We prefer to pass the savings on to our customers.

Question 13

How do you normally charge for your service?

Accepted Answer

Our charges vary depending on the clients requirements, we have undertaken works on fixed contract basis, hourly rate charges and Public-Private Partnership agreements.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Electrical Installations – General Lighting & Power  Design and Implementation of green fields projects  Integration and re–design of existing projects  Electrical Switchboards – Mains and Distribution Consumer Mains Installation Sub mains Installation  Maximum Demand calculation, design and implementation Switchboard design and installation Commercial Electrical Fit outs and Upgrades Retail Space Warehouse/Manufacturing Shopfront Installations Office Buildings School Sites Large Commercial Developments Eco–efficient Lighting/Power Solutions LED Lighting Upgrades Power Factor Correction C–Bus Automation UPS Supply and Installation Grid Connected Solar Energy Systems Designed & Installed Design, Supply and Installation System Sizes Ranging from 1.5kw to 90kw and above Full implementation of energy smart monitoring systems General Electrical Service & Maintenance Maintaining Offices, Shops & Warehouses Monthly and Yearly Programmed maintenance Preventative Electrical maintenance

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

ElectraSol License Details Australian Business number: 78 143 147 344 Electrical Contractors licence number: PGE 181 653 Building Work Contractors licence number: BLD 230 217 Clean Energy Council Solar Accreditation number: A7219310 – Design & Install

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