Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Edwards Electrical is a fully insured business for public and products liability to the value of 5 million dollars which covers all of our staff members while on the road driving to your job and as soon as we walk through the door. We appreciate accidents do happen but rest assured we`ve got you covered if they do.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I am originally from the UK and while growing up my 2 older cousins were also electricians but they had jobs working at some amazing places like a television stations and sporting/entertainment venues so I always wanted to get into the electrical role and see where it took take me.

Question 3

What do you like most about your job?

Accepted Answer

Flexibility to work all over the country and go wherever the work is required. Which means we get to meet new and interesting customers every single day and help them achieve their desired personal project goals. I love getting to the end of a project and the customer is so proud and happy of what has been possible with a team effort.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

There are many different styles of houses and structures these days where our customer wish to have something new installed. Our biggest problem when attending to a new job is its our first time seeing what the house looks like and where the work is to be carried out. The more information available to us prior to the job commencing at least gives us a head start for what we may require and the most efficient way to tackle the challenge.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do we allow payment by credit card? Yes, we have a remote credit card facility to takes mobile payments by card  Do you just do electrical work only? No, our staff are trained in both electrical, communications and solar install work.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Edwards Electrical is always monitoring the changes in our industry to keep us at the front line of quality work and safety for you and your family. Our electricians are always available for questions while on site. They can offer any helpful suggestions towards making your house safer and more cost effective.  Edwards Electrical also tries to keep up with all the latest technology available to the customer so where ever possible our electrician will inform you of all the options available to you and save you money.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Edwards Electrical works to the highest standard and our electricians are trained to complete jobs as fast as practically possible, which means the price of your job is kept as low as possible.Edwards Electrical offers the best prices for electrical and communications work due to the fact that we are still ever expanding and means our administration cost are lower than the bigger companies, these savings we try to pass onto the customer, where ever possible.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Edwards Electrical is based near Joondalup, Perth.  We have highly qualified electricians ready to carry out all levels of work for your home or office including power/lighting, Communications & solar system design and installs.  Our electricians all hold WA A` grade electrical and open comms licenses to complete all aspects of your work with one visit.  We have specialist CEC accredited solar design and installers ready to answer any renewable energy questions and provide you with a complete tailored system to fulfil your energy needs and offset carbon emissions.   We pride ourselves on the highest standard of workmanship and professional approach to make your experience with us as easy as possible. We are tradesmen not salemens so you will get the correct advise on your matter at hand. So why not give us a call and see what we can do for you.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We do our best to keep prices to a minimum at Edwards Electrical but the more we know the better chance we have of keeping our quotes low. When asking for electrical work to be carried out: 1-Make sure you give as much info as possible 2-Advise of any thing you think could be a problem before the job starts 3-Let us know if you are flexible on the grade of products we provide.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Edwards Electrical is a local company with a vast knowledge of all electrical, communications and solar work within the industry. We have worked at all scales of work from general domestic maintenance, right up to a complete building fit out. We carry quality electrical products from brands such as Clipsal and solar inverters/panels from SMA,Delta,Q-cell and Trina solar to provide a tailor made system of the highest quality.  We pride ourselves on the highest standard of workmanship and professional approach to make your experience with us as easy as possible.

Question 11

What makes your pricing competitive?

Accepted Answer

Edwards Electrical offers the best prices for electrical and communications work due to the fact that we are still ever expanding and means our administration cost are lower than the bigger companies, these savings we try to pass onto the customer, where ever possible.

Question 12

How do you normally charge for your service?

Accepted Answer

All your electrical and communications needs can be taken care of with one easy phone call, e-mail or even text. Our prices are clearly listed on the pricing page and give you an exact idea of what to expect when you make arrangements for one of our electricians.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our aim is to provide you with expert advise, excellent service and the highest quality customised solar system at affordable prices. ​ ​Our team of highly trained, friendly and professional workers have had many years in the industry as qualified electricians and accredited CEC installers to design and install the best possible solar system to meet your individual needs.   We pride ourselves on our no pressure approach and No sales team gimmicks to give you all the information required to make an informed decision about your choice of solar system. We know its a big step and we will walk you through the whole process to insure the end result is something you are completely happy with for years to come.   We use only the highest quality solar panels, inverters and mounting systems from world leaders such as EC solar, Qcell, BYD, SMA, Growatt, Aurora, Delta and can tailor make a package to suit any price range.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our electricians have been in the industry for many years and gained a lot of experience of all types of electrical and communication installations. Our electricians are available for the smallest job of testing a faulty appliance or changing a broken switch, right up to a full board upgrade or full house rewire. Edwards Electrical works to the highest standard and our electricians are trained to complete jobs as fast as practically possible, which means the price of your job is kept as low as possible.

Edwards Electrical Pty Ltd

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