Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We carry $10,000,000 Public Liability insurance policy

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

The most important question a customer should ask a service provider is what qualifications and experience do they have that releate specifically to the services they provide.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Are you affiliated to anyone that may result in a biased assessment?  No. We are totally independent and are bound by the code of conduct for experts giving evidence in the State Administrative Tribunal. A complete unbiased expert assessment is provided to the client which is why we have be requested to conduct assessments for the Building Commission of Western Australia, consumers and industry members.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We have a high level of technical expertise and practical experience specifically related to our building inspection services. We are a building contractor to the Building Commission of WA and regularly attend Tribunals as an expert witness.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To assist us in providing an accurate competitive quote on your inspection service requirements, the following information will greatly assist: Type of property (flat, villa, apartment, house,  Number of stories Number of Bedrooms Approximate age of the property Address of the property Construction type (double brick, brick veneer, weatherboard)

Question 6

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All building and sustainability services are personally conducted by Rick Martelli a specialist building consultant with over 26 years experience including:  • Providing inspections, technical services and commpliance surveillance to the Building Commission of Western Australia  •Practising registered builder No 11828 •ABSA accredited NatHERS assessor No 60392 • Regular attendee of the State Administrative Tribunal as an expert witness  •Extensive trade background

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