Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes

Question 2

How did you decide to get into your line of work?

Accepted Answer

Passion and interest in working outdoor  Dealing with different people every day  No days are same  Problem solving skills and attention to details

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Joe is a fantastic operator and knows his stuff. I have no hesitation in entrusting Joe with all my future termite inspections and pest control. He is highly knowledgeable and just an honest all round good bloke who is more than happy to give you his time to discuss any concerns. He 100% deserves his 5 star rating.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Pest control professional service

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Industry Knowledge  Professionalism  Trustworthy  Arrive on time  Customer friendly service  Advanced technology for the inspection  Fully licensed and insured  Quality products and long lasting treatments  Problem solving skills  Experience in commercial and residential work

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Relabilty   - Advanced termite detecting technology   Thermal imaging and Termatrac pro in use   Fully licensed and insured  Non- invasive tools   Industry experienced and knowledge

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What kind of termite management program  How many bed rooms in your residence  What pest we dealing with

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Professionalism  Quality product  Correct procedure

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

General pest management @295.00 ( 3x 2 homes, exterior only)

Question 10

How do you normally charge for your service?

Accepted Answer

Direct debit / credit  PayPass /eftpos Invoices and card it card acceptance  Cash

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Pest management  Rodent proofing  Rodent control  Commercial and industrial  Residential and doemstic work  Termite management systems  Professionals timber pest inspections  Pre- purchase inspections  General pest control  Bird management

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 10 years experience in pest control industry  Large industrial and commercial sector service history  Fumigation and bulk fumigation experience  Friendly and problem solving skills  Pest identification and correct treatment ideas Certificate III in urban pest management Fully qualified snake handler  Registered beekeeper and passion for the industry

Economy Pest Management Pty Ltd

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5.0

5.0

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