Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am an Insured business and yes I guarantee my work. I will do everything in my power to ensure the client received well made products and have reputable trades working on their project.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always been creative and I love the fact that everyone has their own ideas of how they would like to see their design come to life. It's the sense of making the ordinary into stunning that keep my passion going.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

My client bought a unit at New Farm (Pictures are shown) and wanted the entire 2  apartment made over in the 4 weeks she was going to be overseas. I started work immediately after the contract was settled and complete the work within three and half weeks. The story was picked up by Queensland homes.

Question 4

What do you like most about your job?

Accepted Answer

I love seeing the faces of my clients when I finish a job and know that I've made their dreams a reality that they get to live in. I particularly like the process of organising all the bits and pieces and seeing them come together at the end.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long have they been in the profession? How do they charge? What does the client get for their money? What trades or services does the designer use? Are they responsible, courteous to the clients and on time?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q. What would you suggest or what to do you think? A. This is your house/space, you have to live in it, this is what I can recommend but ultimately it is your decision because you have to wake up looking at it everyday!

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

In 17 years, I have not received one bad word from all of my clients.  I do my utmost to ensure the clients are totally happy with my design solutions and if they are not, then I work with them right to the very end to make sure they get the required outcome.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I will give you what you what and within your budget. It is my job to help guide you in your interior design decisions, and not make them for you. I'm friendly, on time every time and I'll provide you with value for money and great customer service.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. What areas are being re-designed 2. Functions of the spaces 3.Who uses the space 4. Preferable colour choices 5.What existing furnishing are to stay 6. What they want to gain from talking to a designer 7. How much work the client would like the designer to do for them 8. Do they have a budget

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Do some research. Look at magazines for pictures of the areas you are doing up and save them to show a designer your ideas of what you like. 2. Have a colour scheme in mind. Eg, All white interior with blue accessories 3. Grab a paint chart from Bunnings and mark colours that you really love

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All one flare customers will receive their second hour at half price. (This offer is available during the first consultation only)

Question 12

What makes your pricing competitive?

Accepted Answer

My hourly rate is slightly lower than most interior designers simply because I like to keep my specialist advice affordable for everybody.  Hiring an Interior designer should not just be for the well-off, it should be for people from all walks of life.

Question 13

How do you normally charge for your service?

Accepted Answer

First initial consultation is charged at $90/hour for all on-site projects. Further work related costs will be discussed with the client and how much more work they require of me.  I do not charge travel costs.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in making the customer happy. The client is the most important part of any job and to know that they are totally satisfied with my services is a huge buzz for me.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have operated and owned my Interior Design business for 17 successful years and I hold a  Diploma of Interior Design, a Certificate IV in Interior Decoration, a Certificate III in Floristry, a Batchelor of Training

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