Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes we have public, products and pollution insurance to $20 million dollars, property in care insurance to $250k and equipment insurance to $5k

Question 2

How did you decide to get into your line of work?

Accepted Answer

photography has been a passion of mine since I was at the age of 8 years and I have always strived to get the best results every time I pick up the camera

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We recently provide photography for an up and coming fashion designer who was incredibly nervous about the photo shoot. We sat down with the client , gave her a briefing on hoe we do the fashion photography and how we will meet her requirements and by days end we had achieved fantastic results.

Question 4

What do you like most about your job?

Accepted Answer

We love to meet people from all walks of life and we love to show their passion for whatever they do in life through our photography

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

The should ask the following questions: 1. Are they a registered business, 2. Are they fully insured 3. Ask to see proof business registration and insurance

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most questions we receive is about our costs and the also the time taken to deliver the final product.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are reliable and honest service, we provide the client with a full brief of the services we will provide on the day.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Avid photographer that is always striving to give the best service and quality photography. We are a friendly and professional photography service, we work to meet our client needs.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A brief of the required photography form the client, the venue for the photography , any required turn around times for the delivery of the photos

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A client can save money by:  1.  preparing a brief of the required needs for photography 2. prepare or organise the items , goods or services in readiness for photography, 3. Prepare a list of any required type of photos i.e side, front and back views etc

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Product photography - $11 per photo (incl GST). Event Photography $38.50 per hour (unlimited photos - incl GST). Business promotion photography $66.00 (incl GST for unlimited photos). Real Estate photography $11 per photo (incl GST)

Question 12

What makes your pricing competitive?

Accepted Answer

We have low overhead costs and we believe in being fair/reasonable pricing for all our clients, therefore we will work within a clients budget.

Question 13

How do you normally charge for your service?

Accepted Answer

Single price with unlimited photos or an hourly rate depending on the scope of the photography requirements according to the clients needs.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We love product, business, event, real estate photography. We strive to get the best results in these areas of photography.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Avid photographer since the age 8 years, have done numerous short course photography and also serviced as a photographer assistant during my teenage years to a professional photographer.

D Surace Photography

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