Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we guarantee our work, we will work with our clients until the project is signed off by each client.

Question 2

How did you decide to get into your line of work?

Accepted Answer

This was my hobby originally editing movies from film and building my profile from there. This is work of choice and Im driven to make it succeed.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

For me its reciprocal upon my clients appreciating my work. If a client shows me their appreciation for my efforts it makes me happy to help them.

Question 4

What do you like most about your job?

Accepted Answer

I am a free agent, I started this as a hobby and have taken on work built up my portfolio and really found a niche which is very rewarding on many levels.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

People tend to be budget conscious therefore they ask about our pricing options which we are happy to provide upon request.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Each customer is vital to our Business, this is a boutique service so we care about what you think of us, we want to back and we want you to talk about us positively.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

I'm going to give you attention to detail, you'll have a dedicated videographer from start to finish. I'm easy to communicate with and will go above and beyond to satisfy your requirements

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We'll need to know a little about their requirements. Although this can't always be clear at first. The more we can understand the more accurately we can quote.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Fill out a script which we provide to give us a clearer roadmap to your requirements on the finished product. As we charge by the hour, you are saving time & money by helping us better understand the project.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Sure, Oneflare customers can enjoy 10% off my regular pricing for production. Should they refer me more work, I'll discount another 10% further.

Question 11

What makes your pricing competitive?

Accepted Answer

Our overheads are low, we are not paying for office space we can offer competitive pricing based on equipment and personnel required as our work is conducted on the field.

Question 12

How do you normally charge for your service?

Accepted Answer

Pre production, additional equipment Hire (if required by client), Camera time and crew, post production / editing, complexity and nature of finished edit.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Small Business Videography working with Business owners to gain more recognition online using Video to give customers a better understanding and confidence in their services.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Broad experience capturing Promotional Clips, Events, Seminars & Weddings since 2007. Qualifications in Video Production from JMC and have developed skills participating at various industry specific workshops.

Drumroll Creative Media

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