Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully accredited, insured and licensed and can offer advice as well as technical expertise to meet the needs of our clients. We provide a wide range of services with a 12 month workmanship guarantee

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

“From my first phone call to you requesting a quote I have found you to be a most courteous gentleman, listening to all my requests and details, giving me confidence that you aim for customer satisfaction. Your punctuality, care and cleaning up has been exemplary"

Question 3

What do you like most about your job?

Accepted Answer

Quite simply, I love that I can combine my passion for woodwork, work on a variety of jobs and with a wide range of clients. I love the opportunity to use my extensive industry knowledge and experience to make it easy for you to make an informed decision and to become a "raving fan"

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long have you been in the industry and what do your customers say about the quality of your work and service?

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our customers say it best  "We appreciated Andrew’s willingness to work to our individual requirements ...We are extremely satisfied with the excellent finished result. It was a pleasure to deal with Andrew, and we strongly recommend him to anyone wanting quality workmanship and expert fit”.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

With over 30 years of industry experience, we are regarded by clients as being honest, reliable, and professional. We provide a wide range of services with a 12 month workmanship guarantee. We can tailor solutions to individual customer requirements without compromising quality or service.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Provide photos of the job (ie. broken lock, gap under door, door damage etc) 2. Provide measurements of existing doors that require replacement (where relevant)

Question 8

What makes your pricing competitive?

Accepted Answer

We have relationships with key suppliers and access to quality materials at a competitive price. We will be able to provide valuable advice on options that will suit your budget and requirements

Question 9

How do you normally charge for your service?

Accepted Answer

Payment can be made by cash or credit at completion of the job, or by direct debit within 7 days of invoice (by prior arrangement). Deposit requirements may apply and vary according to job specifications

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are a specialist door hanging business. We provide door hanging services to residential and commercial clients, strata, real estate agents, churches, schools, builders, project managers, architects and project managers.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 30 years of experience, we have developed a thorough knowledge of the building and hardware industry. We are fully accredited, insured and licensed and can offer advice as well as technical expertise to meet the needs of our clients.

Door Hanging Specialists

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