Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are absolutely insured, and we guarantee our work 100% - If you don't receive great feedback upon completion of A job or you aren't satisfied with the work yourself we come back to rectify the problem.

Question 2

What do you like most about your job?

Accepted Answer

"I love working for Dolphin Blue Mackay! I wouldn't want to work with another company. They are always there to listen to what I have to say. I love how we can all work together as a team" Krissy

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

Dolphin Blue Mackay are very reliable with all services we provide! We have a large number of professionally trained staff members. We listen to what requirements you have, and our aim is to make sure our clients are highly satisfied.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We like to quote in person, this way we get A visual for A more financially accurate quote. Our quotes are based on the size and condition of the property. We need an address, and A date/time suitable to provide the quote.

Question 5

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Dolphin Blue Mackay understand how important it is to have fantastic clientele, and to make our customers happy and satisfied. We are offering all Oneflare customers 10% off every job we complete.

Question 6

What makes your pricing competitive?

Accepted Answer

Dolphin Blue Mackay are very negotiable with pricing, as we all know every dollar counts!   We offer a free onsite quote for every customer, and if you follow us on Facebook, there are always special offers!

Question 7

How do you normally charge for your service?

Accepted Answer

All of our customers are to pay for the cleaning on the day the clean is completed. Payment can either be credit card on the day or cash on the day. Once we have received payment, a receipt is provided.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Dolphin Blue Mackay specialise in a range of cleaning aspects, with our most popular requests being builder cleans, carpet cleaning, and office cleans.   All of our staff members have white cards for working on construction sites.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our staff are offered on the job training, which is generally hands on. Our staff obtain all licences required for work purposes (Such as construction induction white cards, police checks and blue cards).

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