Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

DJK Grounds & Gardens is fully insured and also a member of 'Independent Lawnmowing Contractors of Australia' (ILMCoA). All my work is Guaranteed to a high standard.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always had a passion for the outdoors. My dad was a small engine mechanic for many years and this has bought me to where i am today. I enjoy meeting new people and treat each job/project as if it were my own property.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have almost completed a large landscaping project for a medical centre that has taken me 9 days to complete two stages. This customer is very impressed by the quality and standard of work completed and has allowed me to quote more work that they want completed around their private residence.

Question 4

What do you like most about your job?

Accepted Answer

I enjoy being outdoors and meeting new people. I enjoy seeing customers faces when the job/project is complete as it gives me a sense of pride to the business. I treat each job/project as if it were mine.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you insured? All customers should ask this question. This will weed out the possible dodgy business people who dont care about what the final product will be and how it will effect the outcome of the project.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

- How much do you charge? I along with the customer will negotiate a price based on the customers budget. I provide onsite free quotes to allow a true idea of what needs to be done.  - How long will it take? It depends on what is required in the job. Some jobs may take one hour some may take 1 day to one week.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I always put my customers first. Every job is tailor made to suit each customer which allows the customer to be able to budget any work required. I am fast and efficient and take pride in all work completed.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Always provide a budget. This will allow myself and the customer to plan the perfect garden package which will last forever. Decide how you would like it to look and put it on paper as you would see it.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- Plan a budget: Always plan ahead on what you would like to spend. - Research what you would like to see in your garden/s - Never be afraid to change your mind on what you want to have or see in your garden.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Mention OneFlare to receive 15% discount on total work completed in one job/project. Conditions Apply Please contact DJK Grounds & Gardens to find out more on the special offer.

Question 11

What makes your pricing competitive?

Accepted Answer

I along with the occupants of the house/property tailor a package which suits them financially and allows the job to be completed with out breaking budget. This allows for a happy ending to all work completed.

Question 12

How do you normally charge for your service?

Accepted Answer

Each job is different and requires different objectives to complete them. For this reason I provide free onsite quotes to allow myself and the occupants of the house/property to tailor a complete service require to complete the job required.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in Lawn and Property maintenance to a very high standard. I Follow strict WHS Standards which allow me to complete my works to a professional standard.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have a Diploma of Business, Certificate 3 & 4 in Tropical Agriculture, Certificate 2 in Farm Skills with the Australia College of Tropical Agriculture.I have over 7yrs experience in Warehousing and Manufacturing, and 3yrs experience in Mowing and Gardening.

Djk Grounds & Gardens

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