Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am a registered electrical contractor and a licenced A grade electrician.As part of me being an REC I must be insured to conduct business in Victoria and I will guarantee my work as I must work within the relevant Australian standards, I also give my own personal workmanship garantee .

Question 2

How did you decide to get into your line of work?

Accepted Answer

From a very young age I have always wanted to know how things worked so I started taking my toys appart to see inside and what made them tick especially electronics and I guess it was just a natural progression.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

This is a Storie that only happened about 8 or 9 months ago I was asked to install some lighting under a roofed BBQ area and sujested to the owner that they might want to consider some LED strip lighting as the area was not large and that the installation would be simple not expensive and that the running cost would also be low.the customers are an older couple and I thought that they might want to go with the more traditional lighting systems but they decided to take my advice and it was a great outcome for everyone the customer was sohappy that they even provided me with some photos to show any body else considering this as an option.

Question 4

What do you like most about your job?

Accepted Answer

The thing I like most about my job is probably using my hands to create something useful and practical I am really satisfied when I have completed something that looks goodmand works well

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

The first thing that a customer should do is tell me what it is that they are trying to achieve and the best practical and most cost effective way that we can achieve that outcome.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long do I think it will take to complete the job. I understand from a customers point of view why they ask this question but a lot of the time it comes down to them and what they expect from me so its all about geting to know them and understanding what they want.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I just want to deliver the best value for money to the customer and I will make evey effort to deliver that product to them with a view to being realistic about cost over efficiency. At the end of the day evey time I attend a job I view it as an opportunity to give the customer what they want and to leave my integrity intact. It also creates the customer with an opportunity to give me feedback

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I will always deliver great quality where possible for a fair price on time and on budget.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Well there alot of variables in my trade and the first thing that is most important if possible is a site inspection it just eliminates alot of problems that may be unforseen.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The number one thing is to have a good idea of what they want to achieve . To have the work area as claer as possible to save time. Be willing to have an open mind on how to go about achieving that outcome.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

As a standard I would just like to give great quality for a fair price. Im not going to rip off the customer in order to make a huge proffit in this competitive world people are well aware of cost especially In this type of environment and its along term focus that I have in mind .

Question 12

What makes your pricing competitive?

Accepted Answer

Compatition itself creates competitiveness being realistic about costs and not being out to become rich on one particular job, again great quality at a reasonable price thats what we all want and I think if you bring that to the table your on the right track.

Question 13

How do you normally charge for your service?

Accepted Answer

I would normaly talk to the customer and make it quite clear on the quote of my hourly rate and that payment is due upon agrement of completion and receipt of invoice. And is binding as part of our contract.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

If there is one strong aspect of mine in my trade I would have to say that it would be in underground installations it hase been a large part of my experience as an electrician.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been a project manager on large government projects working with a large number of people at any one time to attain a single outcome. This has not always been an easy task at times but it has taught me to become a more resilient and tolerant person.

Djc Lectrix

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