Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Divtech Solutions guarantees all work, if its not fixed its free!. Any aftercare for the one job is free.  Unlike the big guys we will answer most questions for free by email.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our reputation speaks for itself. We are reliable, honest and efficient. You have the assurance your concerns are met with the professionalism demanded form the bigger companies.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

We are a small business beating the big guys! We provide computer, network and also training support, out of business hours and servicing in the Perth Metro area for home users and also business support, We are available when you are, no need to take that time off work just to have the computer fixed!  When helping customers with their computers we give a personalised service that is given in your own language and taking out as much confusion as possible.   We are not happy unless you are

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We guarantee we will give you a better service, we will also take 10% of ANY written quote.  By choosing a small business we can customize our service to you! no carbon copy

Question 5

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We will beat any written quote by 10%. Contact us today to see how we can help! We are a small business here to beat the big guys by giving you personal service.

Question 6

What makes your pricing competitive?

Accepted Answer

Divtech Solutions will beat any written quote by 10%. We believe that cost of a service should be relevant to the job completed. Not by the type of user be it business or home user.

Question 7

How do you normally charge for your service?

Accepted Answer

Divtech Solutions does not charge by the hour, but by the job. This is so all customers know the exact amount the job will cost. All prices are quoted before any work is completed. On average most jobs are $120

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Divtech Solutions specializes in after hours support. No need to take time off work to have your computer fixed. We are available when you are. Nights, weekends are our specialty.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over ten years in the ICT field, covering all types of business and home users.  Being a qualified Trainer and assessor means you can be assured all areas are covered to ensure you know what's happening and if you would like to learn also.

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