Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Diamonds have all the relevant insurance and we guarantee you will be extremely happy with our catering.  Most of our customers are either repeats or referrals which is why we have been in this business for so long.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Diamonds Catering has been a part of my life since a very young age as it was commenced by my parents and has been a natural progression for me.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I think a twin celebration for IVF babies must be right up there as one of my personal favourites. Overjoyed parents and family and friends made for an absolutely delightful day for all concerned and it was a pleasure to be involved in helping to make it so.

Question 4

What do you like most about your job?

Accepted Answer

We are mostly attending a very happy occasion and we help to make it even better by making sure the guests are really happy with our cuisine and well satiated as well

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should ask their friends and business associates for recommendations as well as doing their own research.  Gut feeling about the people you are dealing with is a good thing too.  You should always speak to the owner of the business and not just go from the advertising.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Our customers most asked question is when they have to book to ensure we will be available. The answer is simply as soon as you are sure you would like to have us cater and that all final details do not have to be in until the week before their function

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Diamonds actually care about our customers and would be horrified if we ever ran out of food or didn't present the freshest and best at all times.  We treat your function as we would treat our own.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Diamonds Catering has been in business for a very long time which can only be achieved by efficient, professional and personal service. We guarantee the quality and quantity of the food we present to your guests.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Because all of our menus are on our website with the pricing and the alternative pricing for smaller numbers our customers have a good idea of the costing they will be up for - the only thing that will change will be by the final number of there guests.

Question 10

What makes your pricing competitive?

Accepted Answer

Diamonds Catering price our menus to be not the cheapest but certainly not the most expensive that you will find, however we feel you will be amazed at the value you get with whichever menu you choose.   Our menus are all about quality and quantity - we like to make sure your guests are well satisfied on both accounts.

Question 11

How do you normally charge for your service?

Accepted Answer

All menus are priced on a per head basis and can be found on the menus on our website.  If there is something you would like to change we are always ready to discuss it with you and alter menus to suit your requirements.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Diamonds simply specialise in the presentation and service of the calibre which you would expect a for your guests to enjoy for whatever type of function you have from a wedding to a christening and all the functions in between.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

The sheer longevity of our business is a testament to the dedication to service which we give to our customers and the reputation which has come from that.

Diamonds Catering & Spit Roasts Hills District

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