Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am insured and yes I definitely guareentee my workmanship. The customer needs to know that I have cover of something goes wrong for their peace of mind

Question 2

What do you like most about your job?

Accepted Answer

The thing I love about my job is the finished product and also the customer being happy. The customer is right

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

They ring and tell me they need a. It and polish, but I would rather quote first so I get the correct package right the first time

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am experienced and this has been my whole working life. I have seen time after time customers not getting what they are paying for with the high overheads. This isn't fair in the customer

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

I have had 17yrs experience within the industry. I am versatile in all areas of detailing. I'm also able to detail boats, motorbikes,trucks and pre sale details

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I would need to know if there is access to water, electricity, shade and the customer budget. The customers budget is the most important part of this service

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Ask questions about my experience, ask what I would recommend and if you have any other questions in regards to your vehicle I have contacts that I may be able to put them in touch with to offer a great all round awevice

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

One a month I would pick a existing customer and offer a free wash and groom as a thanks for using my business

Question 9

What makes your pricing competitive?

Accepted Answer

My prices are very competive and I will quote in what you need and not up sell to what your vehicle doesn't require

Question 10

How do you normally charge for your service?

Accepted Answer

I would normally give customers my back details and hope they will transfer into my account. Or COD on the day of service

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I particularly have main experience in new and used cars. I have gained expertise in de-nibbing and bring cars back to their original glory

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

17yrs experience as a detailer, including high end prestige vehicles, show cars, trucks, motorbikes, boats and 4wd's. I have had experience within dealerships, retail and sales also

Diamond Cut Mobile Detailing

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