Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have $10 million in public liability and the policy has been in force for approx. 5 years . and all work is guaranteed . I can give references from clients .

Question 2

How did you decide to get into your line of work?

Accepted Answer

have worked in the industry for over 40 years  on and off  .  I was in a management position for 15 years and  decided to start my own business

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I went to do  a  small job for a new client at Wynnum, he then gave me a second job after quoting , and a third . I now do all of his maintenance work on his  vast number of properties.

Question 4

What do you like most about your job?

Accepted Answer

I like the variation of the work , as no two jobs are the same , and I have made some good clients and friends over the years

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What sort of guarantee do you give , can you give any references , as for payment do they have to pay up front , or , progressive , or at end of job

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Who purchases materials , what do they need  to supply . payment options , can be either cash , cheque , or by direct debit

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My  clients  in general leave me with keys to their property and I have never had a problem with any clients questioning my honesty

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I take pride in my work , all work guaranteed , on time , will attempt to finish your job within your time frame  , can give references to quality of workmanship . regards Derek .

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

size of the job at hand . their expectations of the finished job . time frame . who purchases materials . what they provide .

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

purchase your own materials on recommendation from the person doing the job . get at least 2 quotes . get a reference

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

No  . I believe that after inspection of the job my quotation for that job is an honest and fair price,

Question 12

What makes your pricing competitive?

Accepted Answer

Having worked in the industry for such a long time I know the competitive rates for quality workmanship within the market place

Question 13

How do you normally charge for your service?

Accepted Answer

Either by firm quotation or hourly rate after a physical  inspection of the work required by the client . regards Derek.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

timber work , gyprock  plastering , tiling  , painting and associated works . Have a cabinet maker that does all of my cabinet work and I do the installation

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have a trade qualification , My father was a shopfitter , carpenter , joiner , and shipwright , and I have worked with timber and associated products all of my life .

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