Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I guarantee all of my work to meet and exceed Australian standards in Tiling. You will be definitely be happy with the finished product.

Question 2

What do you like most about your job?

Accepted Answer

I have always enjoyed seeing the transformation of a job and the happy reaction on the clients face during but especially at the completion of a job

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you qualified is the most important question to ask. Always check to see a QBCC license before excepting a quote.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have always believed that it's best to work in with the client as much as possible and keep them informed as the job progresses. If everyone is kept informed it makes the job go a lot smoother and easier to achieve the desired results.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

With over 20 years experience in all aspects of tiling you can be guaranteed to receive a high quality job.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Type of substrate (concrete/cement sheeting) 2. Type of tile to be used 3. If there are any feature tiles being used

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. By removing all furniture from main rooms before Tiling 2. By having the tiles delivered to a convenient place prior to Tiling 3. By organising the removal of rubbish at completion of job

Question 8

What makes your pricing competitive?

Accepted Answer

I have always prided myself in providing quality work with a great value for money attitude. While there may be cheaper options that doesn’t always mean better work. I guarantee quality work at a competitive price.

Question 9

How do you normally charge for your service?

Accepted Answer

I will always quote for each individual job as there are always differences to each job and I believe that there should be NO hidden surprises or expenses during the job

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Definitely specialise in all types of stone and porcelain tiling. I also take pride in working with clients to achieve the best outcome.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

20 years experience. Fully qualified tiler and waterproofer. Experienced in marble, granite, travertine, limestone, porcelain, mosaics, sandstone, basalt, slate and ceramics.

Specialized Tiling and Stone

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