Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Ballarat Decorators is fully insured and will not leave a job until the customer is fully satisfied that is our guarantee.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Ours is a family business started by our father. Going to work with him during the school holidays as a kid was the thing to draw us to the trade.

Question 3

What do you like most about your job?

Accepted Answer

Standing back after a job is complete with our clients and admiring the transformation and the satisfaction of our customers.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have been in business in our area for over 35 years that is hard to achieve without being trustworthy.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Ballarat Decorators is a family run business with over 35 years experience in all aspects of the trade. Our experience is your guarantee.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Customers should provide as much detail as possible when making a submission for a quote. All most always it is best to look at a job in person to give the most accurate quotation.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customers can save money before we start by: making sure the areas to be worked on are clear and free for easy access. Quite often surfaces can be washed or cleaned before work commences.

Question 8

What makes your pricing competitive?

Accepted Answer

Our ability to work efficiently ensures that the amount of hours we spend on a job is kept to no more than is necessary.

Question 9

How do you normally charge for your service?

Accepted Answer

Ballarat Decorators will give you a no obligation free quotation. Our terms are we would like to be paid within 7 days of finishing the agreed upon work.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Preparing and painting weather board homes. Restoration and renovation to period homes. Wallpaper New Homes Deck Restorations Commercial Property Maintenance

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

At Ballarat Decorators we only have employees that we have trained ourselves. Qualified tradesman trained to the highest standards of the trade.

Darren & Steve Britt's Ballarat Decorators

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